About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Job Title:
Senior Software Engineer, Platform Engineering (Backend, Data & AI)
Location: Toronto, ON
Work Model: Toronto-based; candidates must be local to Toronto or willing to relocate
Join a fast-growing company that’s transforming the IT industry. At Kaseya, you’ll have the opportunity to work with cutting-edge technology, collaborate with a dynamic team, and develop your career in a high impact role.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!
Job SummaryWe’re hiring a Senior Software Engineer to help build the core platform services that support Kaseya’s next generation of SaaS products. This is a backend platform role focused on distributed systems, event-driven architecture, cloud-native services, and production reliability. You’ll work closely with Platform, Data, AI, and Product Engineering teams to build services that support multiple products, customers, and engineering teams at scale.
Roles & Responsibilities- Design, build, test, deploy, and operate backend platform services used across multiple SaaS products
- Build scalable APIs, microservices, event-driven systems, and internal platform capabilities
- Develop systems that handle retries, idempotency, ordering, backpressure, failure recovery, and replay
- Improve multi-tenant SaaS capabilities, including tenant isolation, RBAC, auditability, and security
- Own production systems, including monitoring, alerting, debugging, incident response, and post-incident improvements
- Partner with Data and AI teams to support reliable data flows, workflow orchestration, RAG systems, and production AI workflows
- Work with cloud-native infrastructure, including AWS, Azure, or GCP, Kubernetes, Docker, Terraform, and CI/CD pipelines
- Participate in design reviews, code reviews, technical planning, and mentorship across the engineering team
- 6+ years of backend software engineering experience building production systems using Java, Go, Python, Kotlin, C#, TypeScript, or similar technologies
- Experience designing and operating distributed systems or multi-tenant SaaS platform services
- Experience building APIs, microservices, and event-driven systems using messaging or streaming technologies such as Kafka, RabbitMQ, SQS/SNS, Pub/Sub, or similar
- Experience working with cloud platforms such as AWS, Azure, or GCP and containerized deployments using Docker or Kubernetes
- Experience owning production services, including monitoring, incident response, debugging, and root-cause analysis
- Experience with multi-tenant SaaS capabilities such as RBAC, authorization, tenant isolation, auditability, or access control
- Experience with relational or NoSQL databases such as PostgreSQL, MySQL, DynamoDB, Cassandra, MongoDB, Redis, Elasticsearch, ClickHouse, or Snowflake
- Experience with observability tools such as Datadog, Prometheus, Grafana, OpenTelemetry, Splunk, CloudWatch, or similar
- Experience with workflow orchestration tools such as Temporal, Airflow, Step Functions, or similar
- Experience with CQRS, event sourcing, saga patterns, distributed transactions, retries, DLQs, or data consistency trade-offs
- Experience building data platforms, event ingestion systems, analytics platforms, or internal platforms used by multiple engineering teams
- Experience supporting production AI, RAG, LLM orchestration, evaluation, guardrails, observability, or reliability workflows
The base salary range for this job is CAD $140,000 - $220,000 year.
An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, and abilities of the applicant. At Kaseya, certain roles are eligible for benefits and additional rewards. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- Deep expertise in AWS services such as S3, EKS/ECS, Lambda, RDS, Redshift
- Strong experience designing and operating large-scale data platforms
- Advanced proficiency with Infrastructure as Code tools like Terraform or CloudFormation
- Solid understanding of distributed systems and performance optimization
- Experience with Kubernetes/EKS in production environments
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
-
Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
-
Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
-
Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
Gallery
