The Role
This role involves developing features for the Total Expert platform, leading technical projects, mentoring developers, and enhancing software capabilities.
Summary Generated by Built In
Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, and credit unions.
In this position, you’ll work with a team of talented software engineers to expand and support the core capabilities of the Total Expert platform. We’re looking for a full-stack engineer who excels at creating software across all layers of a SaaS platform, understands complex data flows, and is passionate about leveraging the right tools to solve challenging problems.
What you’ll be doing:
· Develop new features and platform capabilities using the latest developer tooling for the Total Expert platform and technology integrations.
· Be a key member of the engineering leadership team by collaborating with business users, customers, Product team members, and other Engineering team members to identify and implement innovative software solutions and enhancements.
· Maintain and enhance existing application components while ensuring continued stability and performance during a multi-phase modernization program.
· Lead code refactoring and decoupling efforts to prepare existing components for migration to microservices, APIs, or updated frameworks.
· Analyze existing code to extract business logic and ensure accurate reconstruction in new designs.
· Provide clear communication to Product, Support, and Engineering stakeholders.
· Demonstrate an automation-first testing mentality to ensure reliability during rapid feature expansion.
· Accelerate, through technical leadership, the advancement of engineering quality and adoption of new technologies to drive business growth and focus.
What we are looking for:
· Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
· 8+ years of professional software engineering experience within a team-based environment.
· Strong understanding of computer science fundamentals (data representation, data structures, algorithms).
· 3+ years of technical leadership experience (e.g., tech lead, team lead, project lead).
· Experience building and maintaining responsive web applications with JavaScript, TypeScript, and modern libraries and frameworks (React, Vue, etc.).
· Ability to loosely couple third-party integrations, including AI-enabled technology.
· Experience with software architecture and refactoring legacy code using proven design patterns.
· Ability to mentor junior developers in engineering best practices and agile methodologies.
· Experience building and maintaining comprehensive automated test suites and integrating them with CI/CD pipelines to support reliable, high-velocity development.
· Experience with object-oriented languages (e.g., C#, Java, Python)
· Experience leveraging AI-assisted development tools (e.g., code generation, code review, test creation) and proactively identifying new opportunities to improve engineering efficiency and product quality through emerging AI capabilities.
· Experience with relational databases (MySQL, PostgreSQL, SQL Server, etc.)
· Strong communication and collaboration skills across all levels of the organization
Compensation/Benefits: The anticipated base salary range for this role is $140,000 - $160,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. This position is also eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Top Skills
C#
Ci/Cd
Java
JavaScript
MySQL
Postgres
Python
React
SQL Server
Typescript
Vue
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The Company
What We Do
Total Expert delivers purpose-built CRM and data-driven customer engagement solutions for more than 175 modern financial institutions. The Total Experience Platform unifies data, marketing, sales, and compliance solutions to provide a cohesive experience across the customer lifecycle. Total Expert turns customer insights into actions to increase loyalty and drive growth for banks, lenders, credit unions, and other financial services firms.
