Staff Software Engineer

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

Job Title: Staff Software Engineer

Location : Sri Lanka

Job Responsibilities:

As our Staff Engineer (Back End),you'll be responsible for building new features,enhancing the existing ones as well as supporting them in production. You will also be responsible for building reusable libraries or technology platforms that address multiple use cases. You will work towards delivering specific milestones and objectives in a very dynamic environment

You will be in charge of the following:

• Working closely with the Engineers to develop the best technical design, strategy and drive execution to build capabilities into the platform

• Service ownership for the assigned services.

• Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality

• Establishing various best practices for software development and encouraging their adoption with the team and organization

• Collaborate with other non-technical stakeholders of the business which includes

• Product Managers, Designers, Marketing etc.

• Encouraging and mentoring an excellent team of talented engineers by mentoring them and working with them to remove any roadblocks

• Functional availability of the software developed, enhancing the product based on functional requirements

• Managing cloud-based services, web applications for their functional correctness, availability, security

• Deploy and maintain enterprise class RESTful web services

• Own the engineering excellence and operational readiness of the service driving the

• SLO,SLI, SLA of the relevant services

• Take ownership to drive quality of the services under your purview via integration test and unit test coverage

• Responsible for all microservices within your purview responsible driving their quality, security,availability, scalability and other “ilities”

• Dive deep into each issue, own reactive fixes, and execute long term fixes

• Assist other Support Engineers on complex RCA issues

• Provide technical mentoring and guidance to other engineers

• Provide L3 engineering support

Requirements:

• Around 10+ years of experience in software development of which 2 years are relevant Engineering Leadership experience

• Strong design and architectural experience in building various highly-scalable and highly-available products

• Strong understanding of the SDLC Activities which include Analysis, Design,

• Development, Testing, Deployment and Post-Production Support etc.

• Proficiency in at least one server side framework for languages such as Spring boot-java, Node.js, Golang

• Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL,MongoDB, Redis etc

• Preferred experience in Elasticsearch and Kibana (ELK Stack)

• Preferred experience with messaging systems like RabbitMQ

• Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues

• Able to work independently and multi-task effectively

• Program at a system level and able to manage service stability

• Excellent experience maintaining, scalable, extensible code

• Methodical in maintaining up to date documentation

• Metric-driven mindset and obsessive about ensuring clean coding practices

• Preferred experience in product development

• Preferred working experience on microservices platforms

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.