The Role
The role entails architectural changes to ensure high availability, building AI-enabled tools for productivity, and managing incident responses, focusing on cross-platform solutions.
Summary Generated by Built In
Nium, the Leader in Real-Time Global Payments
Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 40 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.
We are looking for an experienced Software Engineer to work as a cross-platform Architect and hands-on technologist for our Fintech Platform teams to take our platform offerings to the next level.
You will also lead our Enterprise Reliability initiatives to design, build and maintain highly available architectures for our Fintech Platforms.
In this role, you will be working closely with Full stack teams across the Nium platform and ensuring that our systems are built from the ground up with security, stability and observability requirements.
This role is a high impact, high visibility role, as you ensure that our customers get high quality software that is highly available, secure and performant.
Expectations include:
Drive process and architectural changes that can help us maintain 99.99% uptime reliably, as we scale massively across Payment platforms.
Work alongside the AWS Infrastructure team to ensure successful adoption and rollout of gitops based EKS deployments across the entire org
Work Cross-functionally with the engineering & QA leads across squads
Develop AI-Enabled tools to automate workflows and streamline productivity across the orgs
Own the Observability charter and develop cutting tools and frameworks for incorporating observability into the development culture
Simplify and modernize our Automation Frameworks to integrate AI workflows and tighter integration with our Gitops based CI/CD workflow.
RESPONSIBILITIES
- Work with cross-functional teams across product, development compliance and security to understand the roadmap and translate to scalable system design
- Define metrics for measuring our service availability and performance
- Proactively building and implementing tools and services to make developers and tech support better at their jobs
- Ensure and promote security, high availability/zero downtime and scalability in all organizational and team implementations
- Critical Path Analysis and SPOF Analysis
- Develop Run-Books for thorough service feature documentation and troubleshooting. e.g. when a remittance failure happens, enable faster MTTR
- Organize training for Engineers to become part of On-call teams
- Build and maintain AI powered tools for internal knowledge based enhancement and applications like root cause analysis, using techniques like RAG
- Build AI powered tools that act as Co-Pilots for our Customer Support (CS) Agents to offer best-in-class support
- Ensure feature implementations are low maintenance using continuous integration and continuous deployment methods with a focus on Automated Test feedback and rollback
- Identify existing open source / proprietary tools that can solve business problems and evaluate them to help make the build or buy decision
- Set the vision for Engineering Excellence in our Production Systems and Inspire action from Fullstack teams towards implementing the right design and monitoring standards
- Use your strong knowledge of how Infrastructure and Application development interact, to switch comfortably between Architecture and Hands-on feature development work as needed
- Improvise the Production Incident Management system and ensure that actionable insights are derived from live site incident RCAs/PostMortem sessions
- Be a frontline person during Live Site Incidents and stay calm under pressure to drive collaborative resolution
QUALIFICATIONS
- B.S. or M.S. Computer Science and 6+ years in software development experience
- Strong software development fundamentals (Data structures, Algorithms, problem-solving, OO design, and systems architecture).
- Strong understanding of object-oriented software development
- Understanding of large and complex code bases, including API design techniques to help keep them clean and maintainable.
- Experience with handling Live production support on large scale systems
- Proficiency in 1 statically typed and 1 dynamically typed language and good knowledge of frameworks like Spring, Hibernate, Nodejs Express etc.
- Knowledge of multithreading and memory management specific to mobile devices and caching mechanisms
- Has passion for delivering excellence in software systems with a can-do attitude.
- Experience on implementing observability platforms using any of products suites like Sumologic, Datadog, NewRelic, ELK, Prometheus
- Good to have Experience with infrastructure automation and monitoring tools- Terraform, Helm, Ansible, Puppet, Chef, etc
What we offer at Nium
We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.
We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office).
We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.
We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!
We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.
For more detailed region specific benefits : https://www.nium.com/careers#careers-perks
For more information visit www.nium.com
Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.
Top Skills
AI
Ansible
AWS
Chef
Datadog
Eks
Elk
Gitops
Helm
Hibernate
Newrelic
Node.js
Prometheus
Puppet
Spring
Sumologic
Terraform
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The Company
What We Do
Nium is an advanced payments platform redefining the way consumers and businesses send, spend, and receive funds across borders. Nium’s goal is to make the movement of money seamless through being a universal plug for financial services. The company uses agile, elegant, and modular solutions for complex business problems. Be it an Individual, new-age digital bank, or a traditional industry behemoth, Nium prides itself on creating financial infrastructure for every level of sophistication.
Nium’s key solutions:
• Pay-ins
• Pay-outs
• Card issuance
• Banking-as-a-service
• Crypto-as-a-service
We are a global leader in B2B modern money movement
• Launched the world’s first global platform for crypto-as-a-service
• $280M Funding
• Series D
• $2B Valuation
o 130+M End customers
o 190+ Payout markets
o 100+ Supported currencies
• Named on CB Insight’s Fintech 250 List
• Financial Times’ List of Asia-Pacific High-Growth Companies 2021
• Fintech Employer of the Year’ at the 2021 Singapore Fintech Festival
• Best B2B Payment Platform’ at the 2021 Future Digital Awards
Why Work With Us
We, at Nium, are on a mission to transform modern money movement. We are driven by our co-created values of "seek the simple", "make it better" and "win it together".
These aren't just buzzwords; they're how we do business every day and owned by each and every employee at Nium. We create new rules and new possibilities for a world of open money.
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