The Staff Software Engineer analyzes requirements, designs software, develops and maintains code, performs application support, and manages technical projects, mentoring juniors along the way.
Summary Generated by Built In
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary: The Software Asset Management Specialist (ServiceNow) is responsible for supporting the management of software assets within the organization using the ServiceNow platform. This role involves analysing software usage, ensuring compliance with licensing agreements, and assisting in the optimisation of software assets throughout their lifecycle. The Software Specialist will work closely with various teams to leverage ServiceNow capabilities and enhance software asset management processes. Key Responsibilities: Software Asset Management: Assist in maintaining an accurate inventory of software assets and licenses within ServiceNow. Support the tracking of software usage and compliance with licensing agreements. Conduct regular audits to identify unlicensed or underutilised software. Data Analysis and Reporting: Analyze software usage data to identify trends, risks, and opportunities for optimization. Generate reports and dashboards ServiceNow to provide insights into software asset status and compliance. Present findings and recommendations to management based on data analysis. Lifecycle Support: Assist in managing the software asset lifecycle from procurement to retirement. Support the implementation of processes software deployment, maintenance, and decommissioning. Collaborate with procurement and IT teams to ensure effective software acquisition and renewal processes. Compliance and Risk Management: Help ensure compliance with software licensing agreements and regulatory requirements. Assist in developing and enforcing policies and procedures related to software asset management. Support compliance audits and address any licensing disputes or issues. Collaboration and Communication: Work closely with IT, finance, and other departments to align software asset management strategies with business objectives. Provide training and support to staff on software usage and compliance best practices. Act as a point of contact for software vendors and licensing inquiries. Continuous Improvement: Identify opportunities for process improvements within the software asset management function. Stay updated on industry trends, best practices, and ServiceNow enhancements related to software asset. Qualifications: - Bachelor’s degree, Business Administration, or a related field.
- 2-3 years of experience in software asset management, IT asset management, or a related field, with a focus on ServiceNow.
- Familiarity with software licensing models and compliance requirements.
- Experience with ServiceNow, particularly the Software Asset Management module, is a plus.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and interpersonal skills.
- Relevant certifications (e.g., ServiceNow Certified System Administrator) are a plus.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
