Staff Software Engineer

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

Our engineering department consists of 200+ people across multiple teams, such as application development, infrastructure, data platform, machine learning, and security. We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making. 

We’re looking for a self-motivated, highly driven Staff Software Engineer to bolster our Journeys Engineering team. Our team is focused on building a platform that drives valuable conversations with our users based on billions of incoming events per day.

Why Attentive needs you

• You understand how to negotiate with Product Management to meet the user’s needs without sacrificing quality or accruing tech debt. You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques
• You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
• Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
• Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps

About you

• You have worked professionally with web technologies for 8+ years
• You have development experience with either Java, Python or Go
• You have development experience with relational and non-relational databases 
• You have development experience with streaming technologies
• You have experience architecting applications for high scale
• You have a proven track record of building applications that maintain a high bar of quality
• You are an empathetic communicator who can work seamlessly with technical and non-technical stakeholders
• You are comfortable with ambiguity and are adept at using business goals to turn that ambiguity into clear deliverables
• You are excited by new technologies but are conscious of choosing them for the right reasons

Our scale

• 8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
• We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
• Our production cluster contains over 18,000 containers which serve 200+ services
• Our streaming services process over 80 billion events per month

What we use

• We use a wide variety of technology and we’re always looking for the best solutions to solve hard problems.
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Pulsar, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $184,000 - $270,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-SK1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.