The Manage Content team owns the solutions for client and shopper communication, managing the connection between brands and retailers, and ensuring reviews and questions can be responded to and answered quickly and thoroughly to improve brand loyalty through great customer service.
As a Staff Engineer seeking to join this team, you will be responsible for helping design, develop, deliver and own a range of solutions to help extend Bazaarvoice’s Client experience portfolio.
Staff Software Engineer Expectations
At Bazaarvoice, Staff Engineers go beyond technical excellence. They are client-impact-focused leaders who take full ownership of the product and the outcomes it delivers.
Technical Expectations
- Cloud & Architecture: Deep expertise in cloud architectural patterns — microservices, serverless, streaming, CI/CD, data management, security, and observability. Own architectural decisions across one or more products, from design through delivery.
- Code & Operational Excellence: Champion clean, secure, and high-performing code. Lead troubleshooting with deep insight into runtime health, logging, and platform observability.
- Execution & Innovation: Proactively drive continuous improvement, evangelise best practices, and turn technical ideas into production-ready execution.
- Agentic AI Leadership: Stay at the forefront of agentic AI, design and advocate for AI-driven workflows that augment engineering productivity and unlock new product capabilities, while ensuring responsible adoption across the team.
- Client & Stakeholder Partnership: Engage with clients, PMs, designers, and leadership to discover, break down, and solve problems. Communicate technical concepts clearly across all audiences.
- Team Leadership & Mentorship: Coach and mentor engineers technically and professionally. Drive team refinement, share knowledge broadly, and act as a cultural multiplier.
- Strategic Execution: Balance hands-on technical contributions with strategic guidance. Collaborate across portfolios to deliver high-value software aligned with long-term business goals.
At Bazaarvoice, we value strong engineering fundamentals over narrow technical specialisation. Curiosity and adaptability matter more than familiarity with any specific tool. However for context, here's the Managed Content team's current tech stack:
Backend/API: Java,
Frontend/BFFE: React, Node js, TypeScript, Express
Platform, CI/CD: AWS, Terraform, EKS, Docker, GitHub Actions
Observability and support tooling:Datadog, Logz.io, PagerDuty, CloudWatch, Sentry, FullStory
Why is this the right opportunity for you?
- You take ownership of the product: you do not believe that the Product’s evolution should only be owned by a Product Manager and/or a Designer.
- You are proactive and attack problems as you see them
- You like to come up with a solution when you present a problem
- You solve engineering challenges not only for yourself, you look for repeatable patterns and implement solutions which impact your peers
- While you love independence, you care about working in a passionate team
- Whenever you start a new piece of work, you ask yourself “What is the client trying to achieve?”
- You measure success based on the impact you have both on the client and your peers
- You care about your personal growth, and your peers’ personal growth
This might not be the right opportunity for you if…
- You believe that your only responsibility is Engineering
- You believe that knowing what the product should do is only for Product Managers
- Love your craft, but believe that there is no space for Agentic AI in software engineering
- You believe that product requirements are set in stone and should not be challenged
Skills Required
- Deep expertise in cloud architectural patterns, including microservices, serverless, streaming, CI/CD, data management, security, and observability
- Ability to own architectural decisions from design through delivery
- Ability to produce clean, secure, and high-performing code
- Experience with runtime health, logging, troubleshooting, and platform observability
- Ability to drive continuous improvement and turn technical ideas into production-ready execution
- Ability to design and advocate for responsible agentic AI workflows
- Ability to collaborate with clients, product managers, designers, and leadership
- Ability to communicate technical concepts clearly to varied audiences
- Experience coaching and mentoring engineers
- Experience balancing hands-on technical contributions with strategic guidance
- Experience with Java, React, Node.js, TypeScript, or Express
- Experience with AWS, Terraform, EKS, Docker, or GitHub Actions
- Ability to pass a basic AccessNI check
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
