Staff Software Engineer, System Orchestration

Posted Yesterday
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Oxford, Oxfordshire, England, GBR
Hybrid
Expert/Leader
Artificial Intelligence • Hardware • Software • Quantum Computing
Building the world’s best quantum computers to solve the world’s most complex problems.
The Role
Build and operate the control-plane software orchestrating IonQ's quantum computers. Responsibilities include designing durable and recoverable services, scheduling workloads, diagnosing live-system failures, defining service boundaries, improving correctness, building testing and tooling infrastructure, and evolving deployment operations. The role requires hands-on development of stateful networked services, persistence and recovery systems, and fleet-scale orchestration while collaborating with runtime, systems, scientific, and operations teams.
Summary Generated by Built In

About IonQ: 

IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.
Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.  

Location: Oxford, UK
Office commitment: Hybrid

The Role:

We are looking for a highly technical Staff Software Engineer to join our System Orchestration team in System Software at Oxford Ionics. In this role, you will be responsible for building and operating the software that keeps our systems calibrated, decides what they do next and keeps the record of what they did, contributing to the team's mission of keeping our quantum computers running useful work around the clock.

The trapped-ion quantum computers we are building will control 10,000 ions within two years, and all of that has to be kept in tune - settings that drift over minutes, hours and days. Without it a computer does not stop; it quietly starts producing invalid output.

Calibration routines, scientists' experiments and customer workloads all compete for physical hardware, and our team builds the control plane that arbitrates that: it schedules and prioritises programs, hands exclusive access to one at a time and takes it back cooperatively, streams results while a program is still running, and keeps the record of everything that ran. It runs on every quantum computer in our fleet. Its job is to keep that machine busy and productive: running quantum programs rather than waiting in between, and running them in spec - on a machine still hitting the fidelity it is meant to hit.

The ambition is for that to run without a person in the loop: machines that assess their own readiness, call for the calibrations they need, and keep a full history of how they were tuned.

You'd work closely with the runtime team who own real-time control, the systems teams who build and maintain our quantum computers, and the operators and scientists who run them.

This is a hands-on engineering role: you would be writing this software alongside our other staff engineers, not directing others who write it. You'll play an important part in shaping the services that support our work in building the world's most advanced quantum systems. Previous exposure to quantum systems is not required.


Responsibilities:

In this position, you will work across the services that make up the control plane, supporting the effective delivery of a system every machine in the fleet depends on.

You'll have the opportunity to remove whole classes of failure and raise the bar for the engineers around you, contributing directly to the success of the System Software function.

Key responsibilities include:

  • Take on the problems that span the whole control plane - the durability and recovery contracts the rest of the design rests on.
  • Make a machine's own assessment of its readiness something the rest of the control plane can rely on.Do the deep diagnosis of failures that only appear on a live system, under real load.
  • Remove whole classes of failure across the fleet, rather than instances of them.
  • Draw the boundaries between our services, settle them in writing, and move the code across them yourself.
  • Make the correctness of a design demonstrable rather than argued.
  • Build the tooling and test infrastructure that let the whole team move faster.
  • Evolve how our services are deployed and operated as the fleet grows.
  • Raise the bar of everyone around you through the code you write and the reviews you give.

Requirements:

To be successful, you will need deep systems engineering experience, a track record of operating services where losing data is not an option, and the judgement to tell a problem worth solving structurally from one worth patching. We're looking for someone who wants to stay hands-on in the code at this level and can contribute effectively within a fast moving, highly technical team.

You'd be a great fit with:

  • Expert systems engineering skills. Our System Orchestration layer is written in Rust, so either solid Rust experience or deep proficiency in another systems language and the appetite to work in a Rust codebase, including async programming.
  • Deep experience building and operating stateful networked services in production, exposed over gRPC or REST, with a real grasp of error handling, observability and failure modes.
  • A track record with data durability and correctness - persistence design, crash recovery, and migrations against live data you cannot afford to lose. We use PostgreSQL.
  • The instinct to reach for determinism when chasing a timing or interleaving bug, rather than for more logging.
  • Depth in the scheduling and workflow landscape - Temporal, Hatchet, Airflow, Slurm, Postgres-backed queues - and the judgement to borrow from it rather than reinvent.
  • A track record of pinning down failures that others could not.
  • A habit of settling design questions in writing, with the options compared as peers.
  • Excellent communication skills both within software and across disciplines.

Additional useful experience would include replacing a load-bearing system while it stays in service, containerised services in production, Kubernetes and declarative deployment, distributed tracing, formal specification or model checking, closed-loop systems that act on measured state, and scientific computing or research facilities.


Benefits

Be part of a team that’s shaping the future of quantum. We offer more than just a role, you’ll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing.

We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more.

Join us and be part of the future of quantum computing.

We’re proud to be an equal opportunity employer and welcome applicants from all backgrounds.


Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401(k), unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. 

At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
 
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.


US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions.  Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls.  Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone.  Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.  

US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.


If you are interested in being a part of our team and mission, we encourage you to apply! 

Skills Required

  • Deep systems engineering experience
  • Expert Rust experience, or deep proficiency in another systems programming language with willingness to work in Rust and asynchronous code
  • Experience building and operating stateful networked production services exposed over gRPC or REST
  • Strong understanding of error handling, observability, and production failure modes
  • Experience with data durability, persistence design, crash recovery, and live-data migrations
  • PostgreSQL experience
  • Experience with scheduling and workflow systems such as Temporal, Hatchet, Airflow, Slurm, or PostgreSQL-backed queues
  • Track record of diagnosing and resolving difficult production failures
  • Excellent written and cross-disciplinary communication skills
  • Experience replacing load-bearing systems while they remain in service
  • Experience operating containerized services in production
  • Kubernetes and declarative deployment experience
  • Distributed tracing experience
  • Formal specification or model-checking experience
  • Experience with closed-loop systems, scientific computing, or research facilities

IonQ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IonQ and has not been reviewed or approved by IonQ.

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision insurance, HSA options, and no-cost mental-health support. Company materials also cite strong premium coverage levels for employees and dependents in recent years.
  • Parental & Family Support — Paid maternity, paternity, and bonding leave are presented as fully paid for eligible employees. This breadth of family support is emphasized across company and job materials.
  • Retirement Support — A 401(k) with company match up to 5% is part of the package, with materials noting a relatively short vesting schedule. Retirement support is positioned as a core element of total rewards.

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The Company
HQ: College Park, MD
415 Employees
Year Founded: 2015

What We Do

Quantum computers are a revolutionizing technology — they have the potential to transform business, society, and the planet for the better, and IonQ is at the forefront of this revolution. After over 25 years of academic research, IonQ was founded in 2015 by Chris Monroe and Jungsang Kim with $2 million in seed funding from New Enterprise Associates, a license to core technology from the University of Maryland and Duke University, and the goal of taking trapped ion quantum computing out of the lab and into the market. In the following three years, we raised an additional $20 million from GV, Amazon Web Services, and NEA, and built two of the world’s most accurate quantum computers. In 2019, we raised another $55 million in a round led by Samsung and Mubadala, and announced partnerships with Microsoft and Amazon Web Services to make our quantum computers available via the cloud. In 2020 and 2021, we built additional generations of high performance quantum hardware, added Google Cloud Marketplace to our cloud partner roster and announced a series of collaborations and business partnerships with leading academic and commercial institutions. On October 1st, 2021, IonQ began trading as IONQ on the New York Stock Exchange, making it the world's first public pure-play quantum computing company. We remain hard at work realizing the world-changing potential of quantum computing.

Why Work With Us

We’re growing a passionate, diverse team of collaborative, creative people. We believe in pursuing innovative, challenging work with integrity, alongside team members we can learn from and grow with.

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