Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you'll do
Your key accountabilities will include:
- Own end-to-end payment platform outcomes across key payment products, ensuring reliability, security, performance and resilience during peak trading periods.
- Lead the design and delivery of complex payment capabilities, making high-quality technical decisions that result in secure, scalable and maintainable solutions.
- Shape the technical direction and architecture of payment systems, working closely with architects and engineering leaders to align with business and technology strategy.
- Drive engineering excellence through DevOps, automation, operational improvements and incident management, reducing repeat failures and improving service performance.
- Mentor and support engineers through coaching, code reviews and knowledge sharing, helping to build strong payment domain expertise across the engineering community.
Who you are
Your skills and experience will include:
- Strong software engineering experience with Java preferred, alongside the ability to select the right technologies and approaches for complex business problems.
- Deep expertise operating large-scale cloud-based platforms and high-traffic applications, with experience across Azure (preferred), AWS or GCP.
- Strong understanding of platform engineering, Site Reliability Engineering (SRE) principles, observability and monitoring tools such as Dynatrace or equivalent.
- Experience implementing CI/CD practices and modern DevOps tooling, ideally including GitHub Actions and automated delivery pipelines.
- A passion for engineering quality, testing, mentoring others and driving continuous improvement across teams and platforms.
Our Tech
- Java
- Azure (preferred), AWS and GCP
- GitHub Actions
- Dynatrace
- CI/CD and DevOps toolchains
- Cloud infrastructure and platform engineering
- Site Reliability Engineering (SRE)
- CDN, DNS and Edge Computing technologies
- Observability and monitoring platforms
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-Hybrid #LI-DB2
Skills Required
- Strong software engineering experience (Java preferred)
- Experience operating large-scale cloud-based platforms (Azure preferred; AWS or GCP experience)
- Deep understanding of platform engineering and Site Reliability Engineering (SRE) principles
- Experience with observability and monitoring tools such as Dynatrace or equivalent
- Experience implementing CI/CD practices and modern DevOps tooling (GitHub Actions preferred)
- Experience building secure, scalable, high-traffic payment or transaction systems
- Experience with DevOps automation, operational improvements and incident management
- Experience with CDN, DNS and edge computing technologies
- Proven mentoring, coaching, code review and knowledge-sharing experience
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
