Here’s a summary of the role:
As a Staff Software Engineer at Diligent, you will play a key technical leadership role in building the product engineering capabilities behind our governance platform. You will design and deliver secure, scalable, and resilient cloud-native services that turn data, insights, and actions into meaningful customer value.
This is a hands-on role for an experienced engineer who is comfortable operating at both system and organizational level. You will shape architecture, influence engineering direction across teams, and stay close enough to the implementation to help solve complex technical problems. You will work closely with Product, Design, Security, DevOps, and peer engineering leaders to evolve our platform, improve reliability and developer experience, and build solutions that scale.
A key part of this role is helping us adopt AI thoughtfully and responsibly. You will influence how AI capabilities are introduced into our products and engineering workflows, guide technical decisions around model usage and prompt design, and help ensure that governance, observability, and safety are built into AI-enabled systems from the start.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Lead the design and delivery of secure, scalable, high-performance services and platform capabilities, making sound architecture decisions that balance speed, resilience, maintainability, and cost.
- Set technical direction across multiple teams, identifying system pain points, driving platform and architectural improvements, and helping shape the long-term evolution of our product engineering landscape.
- Own complex initiatives end-to-end, from problem framing and technical design through implementation, deployment, monitoring, and iteration, ensuring high quality and operational excellence throughout.
- Partner closely with Product, Design, Security, DevOps, and other engineering leaders to shape roadmaps, align technical strategy with business goals, and deliver compliant, high-impact customer outcomes.
- Drive pragmatic AI adoption across product and engineering, advising on model capabilities, prompt strategy, system design, and embedded governance, monitoring, and safety practices.
- Mentor engineers and raise the technical bar through strong engineering practices, thoughtful feedback, architectural leadership, and a culture of learning, experimentation, and accountability.
These are the essentials you’ll need to get an interview:
- 7+ years of experience building and operating secure, scalable software systems in agile commercial environments, with the judgment and technical depth expected of a staff-level engineer.
- Strong hands-on experience designing distributed systems, APIs, microservices, and data models, with the ability to write high-quality, testable, maintainable code in modern engineering stacks such as .Net and TypeScript/JavaScript.
- Proven experience shaping technical direction across teams, leading complex engineering initiatives, and influencing architecture and engineering practices beyond a single team.
- Strong cloud-native engineering experience, ideally on AWS, including modern deployment patterns, infrastructure automation, observability, operational ownership, and cost-aware system design.
- Solid DevOps and platform engineering capability, including CI/CD, infrastructure-as-code, production monitoring, incident response, and resilient service operation.
- Practical experience integrating security best practices into software delivery, including identity and access controls, secrets management, privacy considerations, and secure-by-design engineering approaches.
- Demonstrated ability to evaluate, design, and deliver AI-enabled solutions in production, including understanding of model capabilities and limitations, prompt design, and the governance, monitoring, and safety considerations required for responsible adoption.
- Strong communication and stakeholder management skills, with the ability to explain complex technical and AI-related concepts clearly, build alignment across functions, and mentor engineers effectively in AI-augmented workflows.
It would be great if you had these to, but we’ll support you if you don’t:
- Experience in product engineering environments where customer-facing workflows, user actions, and domain-specific platform capabilities are central to product value.
- Exposure to data-intensive systems, including data pipelines, reporting, analytics, or event-driven architectures.
- Familiarity with front-end technologies such as Angular or React, where useful for influencing end-to-end solution design.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Skills Required
- 7+ years building and operating secure, scalable software systems in agile commercial environments
- Hands-on experience designing distributed systems, APIs, microservices, and data models
- Proficiency writing high-quality, testable, maintainable code in .Net
- Proficiency writing high-quality, testable, maintainable code in TypeScript or JavaScript
- Proven experience shaping technical direction across multiple teams and leading complex engineering initiatives
- Strong cloud-native engineering experience (deployment patterns, infrastructure automation, operational ownership)
- Experience working with AWS
- DevOps and platform engineering capability including CI/CD and infrastructure-as-code
- Production monitoring, incident response, and resilient service operation experience
- Practical experience integrating security best practices (identity, secrets management, privacy, secure-by-design)
- Demonstrated ability to evaluate, design, and deliver AI-enabled solutions in production (model capabilities, prompt design, governance, monitoring, safety)
- Strong communication and stakeholder management skills; ability to mentor engineers
- Familiarity with front-end technologies such as Angular or React
- Exposure to data-intensive systems, data pipelines, reporting, analytics, or event-driven architectures
Diligent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diligent and has not been reviewed or approved by Diligent.
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision options. Wellness programs are also highlighted as part of the package.
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Retirement Support — Retirement offerings include a 401(k) with employer match in the U.S. and regional plans internationally. This structure underscores support for long-term savings.
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Leave & Time Off Breadth — Time off is framed as flexible with “unlimited PTO” and periodic recharge weeks in some areas. Parental leave is also promoted within the global package.
Diligent Insights
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
