Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The Customer Administration Engineering (CAE) team within Coinbase's Enterprise Applications and Architecture org builds and operates Control Center, the secure platform powering customer data operations for approximately 7,000 internal users across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll be the technical anchor driving Control Center's evolution from a human-specialist UI into a modular, AI-agent-ready operations platform exposing capabilities via MCP for both human and autonomous consumers. You'll lead architectural decisions, mentor engineers, and deliver high-impact platform capabilities at an exciting inflection point for the product.
What you'll do:
- Own the architecture and delivery of foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and the away-team contribution model that enables product groups to build on Control Center safely and at speed.
- Drive Control Center's evolution into an AI-agent-ready, headless operations platform by designing MCP procedure constructs, agentic guardrails, HITL orchestration, and evaluation frameworks for secure autonomous operations.
- Lead technical direction across the team in partnership with the Engineering Manager and Product, authoring TDDs, running design reviews, decomposing complex initiatives into deliverable milestones, and mentoring engineers through code review.
- Build highly reliable, secure distributed backend services, owning SLO definitions, observability instrumentation, incident response, and operational readiness for Tier-1 systems serving thousands of internal users and AI agents.
- Partner across EAA, Product Engineering, and Security Engineering teams to deliver cross-functional outcomes and drive shared platform primitives that eliminate duplicated infrastructure.
Required Skills and Experience:
- 8+ years of software engineering experience with a demonstrated track record architecting and delivering large-scale, high-traffic distributed systems, including deep proficiency in backend service design, API development (gRPC, MCP, GraphQL), and scalable microservices architectures.
- Proven ability to independently lead ambiguous, high-impact technical initiatives from whiteboard to production, writing high-quality, well-tested code that sets the standard across multi-team problem spaces.
- Hands-on experience with cloud-native infrastructure including AWS, Kubernetes, Terraform, CI/CD pipelines, event-driven architectures (Kafka, MQ), distributed caching, and SQL or NoSQL databases.
- Track record building secure, compliant internal tools or platforms with deep appreciation for security controls, access management, audit logging, and data governance in a regulated environment.
- Experience building or integrating with agentic AI systems including MCP servers, LLM orchestration layers, RAG pipelines, HITL workflows, or evaluation and guardrail frameworks, with proficiency in Go and willingness to work across Python.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Job #: P67493
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
- AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.
Skills Required
- 8+ years software engineering experience architecting and delivering large-scale distributed systems
- Deep proficiency in backend service design and API development (gRPC, MCP, GraphQL) and scalable microservices architectures
- Proven ability to lead ambiguous, high-impact technical initiatives from design to production and write high-quality, well-tested code
- Hands-on experience with cloud-native infrastructure: AWS, Kubernetes, Terraform, and CI/CD pipelines
- Experience with event-driven architectures and systems: Kafka or MQ, and distributed caching (Redis or Memcached)
- Experience with SQL or NoSQL databases
- Track record building secure, compliant internal tools/platforms with security controls, access management, audit logging, and data governance in regulated financial services
- Experience building or integrating with agentic AI systems: MCP servers, LLM orchestration layers, RAG pipelines, HITL workflows, evaluation and guardrail frameworks
- Proficiency in Go and willingness to work across Python
- Responsible use of generative AI with human oversight to deliver business-ready outputs
What the Team is Saying
_0.png)
_0.png)
Coinbase Compensation & Benefits Highlights
How does Coinbase ensure its pay and bonus plans are competitive?
Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.
Coinbase Insights
What We Do
Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.
Why Work With Us
We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.
Gallery
Coinbase Teams
Coinbase Offices
Remote Workspace
Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
.png)
