About the Role
We're hiring a Staff Software Engineer with strong engineering fundamentals, hands-on experience building AI solutions, developer tooling, and automation to make AI a practical, measurable part of how teams build and ship software.
What You'll Do
- Design and build internal tools, automations, and integrations that remove friction from daily engineering work.
- Own and improve core developer workflows: local development environments, code review, testing, CI/CD, and release processes.
- Instrument developer toolchains to measure cycle time, build reliability, deployment frequency, and other engineering effectiveness signals.
- Build and maintain shared templates, plugins, CLI tools, and guardrails that make common engineering patterns repeatable and safe.
- Evaluate and integrate new tools, including AI-assisted development tools, based on measurable impact to team velocity and code quality.
- Partner with engineers, leads, and managers to identify bottlenecks and improve how teams collaborate and ship.
- Define best practices for scalable, measurable developer tooling across the SDLC.
What You'll Bring
- 5+ years of software engineering experience, operating at a senior or staff level.
- Hands-on experience building AI solutions such as agents, LLM-powered workflows, or similar, beyond isolated prototypes.
- Experience building internal developer tools, workflow automation, or platform capabilities used by multiple teams.
- A track record of operationalizing AI tools across an engineering org.
- Strong grasp of developer productivity, SDLC workflows, and engineering enablement.
- Experience with telemetry, instrumentation, or analytics for workflow behavior and adoption.
- Strong hands-on scripting and automation skills.
- Experience with CI/CD, cloud infrastructure, and modern engineering toolchains.
Nice to Have
- Hands-on experience with Claude Code, Cursor, or similar AI coding tools.
- Experience designing agentic systems, prompt engineering, or LLM orchestration frameworks.
- Experience building CLIs, developer portals, reusable templates, or self-service platforms.
- Observability tooling (Datadog, Sentry, Prometheus, Grafana, Kibana, or New Relic).
- Kubernetes, AWS, Terraform, and microservice-based systems.
- Must be based in Vancouver
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.
Please find the link to our candidate privacy policy here: https://www.diligent.com/legal/candidate-privacy
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Skills Required
- 5+ years of software engineering experience at senior or staff level
- Hands-on experience building AI solutions (agents, LLM-powered workflows) beyond prototypes
- Experience building internal developer tools, workflow automation, or platform capabilities used by multiple teams
- Track record of operationalizing AI tools across an engineering organization
- Strong grasp of developer productivity, SDLC workflows, and engineering enablement
- Experience with telemetry, instrumentation, or analytics for workflow behavior and adoption
- Strong hands-on scripting and automation skills
- Experience with CI/CD, cloud infrastructure, and modern engineering toolchains
- Must be based in Vancouver
- Hands-on experience with Claude Code, Cursor, or similar AI coding tools
- Experience designing agentic systems, prompt engineering, or LLM orchestration frameworks
- Experience building CLIs, developer portals, reusable templates, or self-service platforms
- Observability tooling (Datadog, Sentry, Prometheus, Grafana, Kibana, or New Relic)
- Kubernetes, AWS, Terraform, and microservice-based systems experience
Diligent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diligent and has not been reviewed or approved by Diligent.
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision options. Wellness programs are also highlighted as part of the package.
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Retirement Support — Retirement offerings include a 401(k) with employer match in the U.S. and regional plans internationally. This structure underscores support for long-term savings.
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Leave & Time Off Breadth — Time off is framed as flexible with “unlimited PTO” and periodic recharge weeks in some areas. Parental leave is also promoted within the global package.
Diligent Insights
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
