Staff Software Engineer, Backend (Messaging Channels)
Iterable is the top rated AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.
Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise grade security, compliance and controls for their customers.
Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and have held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.
How you will make an impact:
As a Staff Software Engineer, Backend working on the mobile team at Iterable, you'll contribute to the backend systems and build product features that allow sending billions of personalized messages to folks around the planet each year. This includes adding new features to our existing integration channels such as SMS and Push Notifications, as well as building out support for completely new mobile channels that we might add in the future, such as Roku, Messenger, Hangouts, WhatsApp, etc. You’ll work closely with our product team to adjust product features and determine the feasibility of upcoming projects. You’ll also get to know folks across other engineering teams such as Delivery and User Data Infrastructure, and work closely with them to ensure that the products and services the mobile team builds continue to be blazingly fast and reliable at scale.
One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please do apply, as we value applicants for the skills they bring beyond a job description.
How you will make a difference:
- Develop products that help marketers bring joy to billions of their customers
- Expand Iterable’s mobile product offerings
- Improve reliability and scale of mobile products as Iterable continues through rapid growth
We are looking for people who:
- Are aligned with our core values of Balance, Humility, Growth Mindset, and Trust
- Are motivated to work in a highly remote/distributed but collaborative environment (Iterable has offices in San Francisco, Denver, and New York, but the vast majority of Engineering has chosen to work remotely)
- Have 5+ years of previous software engineering work experience
- Have a track record of delivering highly valued features, focusing on operational excellence, and mentoring engineers up to senior level
Bonus Points
- Previous experience with
- Scala
- SNS, APNS/GCM, Firebase, and other mobile/push related systems
- Building enterprise systems at scale
- Working closely with frontend engineering counterparts and other teams
- Mobile architecture development experience
- Frontend development (with React and TypeScript)
Perks & Benefits:
- Paid parental leave
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
The US base salary range for this position at the start of employment is $149,000 - $230,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.
Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.