Iterable
Activate Customers with Joy. Iterable helps brands unlock growth in the digital era by enabling joyful customer experien
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Staff Software Engineer, Backend (Messaging Channels)

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Employer Provided Salary: $149,000-$230,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Iterable is the top rated AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and have held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

As a Staff Software Engineer, Backend working on the mobile team at Iterable, you'll contribute to the backend systems and build product features that allow sending billions of personalized messages to folks around the planet each year. This includes adding new features to our existing integration channels such as SMS and Push Notifications, as well as building out support for completely new mobile channels that we might add in the future, such as Roku, Messenger, Hangouts, WhatsApp, etc. You’ll work closely with our product team to adjust product features and determine the feasibility of upcoming projects. You’ll also get to know folks across other engineering teams such as Delivery and User Data Infrastructure, and work closely with them to ensure that the products and services the mobile team builds continue to be blazingly fast and reliable at scale.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please do apply, as we value applicants for the skills they bring beyond a job description.

How you will make a difference:

  • Develop products that help marketers bring joy to billions of their customers
  • Expand Iterable’s mobile product offerings
  • Improve reliability and scale of mobile products as Iterable continues through rapid growth

We are looking for people who:

  • Are aligned with our core values of Balance, Humility, Growth Mindset, and Trust
  • Are motivated to work in a highly remote/distributed but collaborative environment (Iterable has offices in San Francisco, Denver, and New York, but the vast majority of Engineering has chosen to work remotely)
  • Have 5+ years of previous software engineering work experience
  • Have a track record of delivering highly valued features, focusing on operational excellence, and mentoring engineers up to senior level

Bonus Points

  • Previous experience with 
    • Scala
    • SNS, APNS/GCM, Firebase, and other mobile/push related systems
    • Building enterprise systems at scale
    • Working closely with frontend engineering counterparts and other teams
    • Mobile architecture development experience
    • Frontend development (with React and TypeScript)

Perks & Benefits: 

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance
  • Monthly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation

The US base salary range for this position at the start of employment is $149,000 - $230,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Iterable Perks + Benefits

Iterable Benefits Overview

-Health Insurance
-Dental Insurance
-Vision Insurance
-Life Insurance
-401k (no company contribution at this time)
- Lunch/Groceries Allowance: All employees have the
ability to expense lunch or groceries at
$50/week ($200/month)
-Wellness/Fitness allowance of $160/month
-Professional development allowance of $300/quarter
-Flexible vacation policy
-Paid Parental leave of 16-weeks
-Fertility & Adoption Assistance
-Pre-tax commuter benefit (no company contribution at this time)
-Automatic $50/month reimbursement for personal phone/data use
-Automatic $50/month reimbursement for internet
services:
-Calm.com app Premium membership for you and 4 family members
-First Friday of every month is an Iterable Holiday: All
employees take every first Friday of the month off as
a holiday for Iterable’s Balance Day
-Paid Sabbatical: One month of paid time away after
four years of service.
-New Hire Work From Home $500 Allowance towards
setting up your home office (examples: standing
desk, air purifer, office supplies)
-Betterable: Learn and grow at Iterable from Subject
Matter Expert Iterators and external trainings
-Join our Affinity Groups: Women’s Network, Black
at IT, Mixed Identities, Pride (LGBTQIA+), Asians &
Pacific Islanders, Latinx, Remote Employees, and more
-Donation Matching $250 per quarter to charities
and causes important to you

PLUS Office Perks Including:
-Unlimited coffee, drinks, and snacks
-Adjustable sit/stand desks
-Lots of open collaborative space
-Free secured bike parking
-Onsite gym facilities
-Starbucks in the main lobby

Culture
Volunteer in local community
Our internal volunteer group is called Charitable. We've supported a variety of local non-profits varying from environmental cleanup to preparing food at shelters.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
97% of all Iterators are eligible to select between three work modes - In-Person, Remote, and Flex. Work modes can be adjusted on an annual basis.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
We have pilates and yoga in the office once a week each. In addition, twice week team meditation sessions.
Mental health benefits
• Spring Health: A care navigator for mental health services and resources. • Headspace: Access to meditation made simple • Calm Premium Membership • Quit Genius • Balance Day (first
Financial & Retirement
401(K)
Company equity
Performance bonus
Bonus plans vary based on team and role.
Charitable contribution matching
Iterable will match all charitable contributions*. In special cases, Iterable will donate 2x the amount of charitable contributions made. *Charitable matching subject to matching cap
Child Care & Parental Leave Benefits
Generous parental leave
16 weeks of parental leave is the standard for all parents, subject to additional time if needed for the birth parent (flexible work policy).
Family medical leave
Adoption Assistance
Eligible adoption and fertility-related expenses will be reimbursed up to a lifetime maximum of $10,000.
Return-to-work program post parental leave
Company sponsored family events
Iterable has a couple of events throughout the year that involve spouses and children.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Iterable's vacation policy is unlimited and flexible (all PTO must first be cleared by a manager).
Paid volunteer time
Iterable asks all employees to spend at least 5 working hours in a volunteer role throughout the year. If you have a charity you would like us to help out, let us know!
Sabbatical
One month paid time away after four years or five weeks paid time away after five years (plus $2k towards airfare).
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
All employees have the ability to expense lunch or groceries at $50/week ($200/month).
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
There is onsite paid parking in the building however the employee will have to contact the building for availability.
Pet friendly
Fitness stipend
Iterable has a Fitness and Wellness stipend of $160 per month that covers a variety of health and fitness services and activities.
Home-office stipend for remote employees
New Hire Work From Home $500 Allowance towards setting up your home office (examples: standing desk, air purifer, office supplies
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Iterable offers a quarterly Professional and Personal Development stipend of $300. You can use this on a variety of professional and personal trainings either in the classroom or online.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

When it comes to company culture, our answer is simple: prioritize people. From day one, our founder, Andrew Boni, recognized that Iterable’s core purpose revolved around people—to enrich the relationships between consumers and brands, to empower the marketers who create experiences, and to unite a team capable of bringing such a vision to life.

Our intention is to design a workplace that fosters a culture of belonging, no matter the work mode or circumstance. Our perks and benefits reflect this commitment.

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