Staff Software Engineer, AI/ML

Reposted 5 Days Ago
2 Locations
Remote
136K-266K Annually
Expert/Leader
Big Data • Cloud • Software • Analytics
The Role
Develop and deploy AI agents, integrating them with external systems and optimizing performance in multi-agent environments. Collaborate with product managers to align agent capabilities with business needs, exploring technologies in Generative AI and LLM orchestration.
Summary Generated by Built In
The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.
We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before. As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what’s possible. Every tool and breakthrough we offer is designed to simplify operations and unlock extraordinary subscriber experiences through innovation.

We are looking for a passionate and skilled AI Agent Development Engineer to join our team and build intelligent, autonomous agents that transform workflows and customer experiences. This is a hands-on role requiring strong technical expertise in AI agent frameworks and integration with enterprise systems.

This is a remote-based position located in the United States or Canada. Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place.

Key Responsibilities

  • Design & Build AI Agents: Develop and deploy agents capable of perception, reasoning, and autonomous action.

  • Integration: Integrate agents with existing external systems using REST APIs, microservices, and cloud platforms.

  • Optimization: Implement best practices for performance, scalability, and security in multi-agent environments.

  • Collaboration: Work with product managers and data scientists to align agent capabilities with business needs.

  • Innovation: Explore emerging technologies in Generative AI, LLM orchestration, and multi-agent frameworks.

Required Skills & Qualifications:

  • 10+ years in software development with exposure to AI/ML projects.

  • Bachelor’s or Master’s in Computer Science, AI/ML, or related field.

  • Hands-on experience in developing AI agents using frameworks like Google ADK, LangChain, CrewAI, AutoGen, or similar.

  • Strong programming skills in Go, Rust, or Python (experience with PL/SQL or Java is a plus).

  • Familiarity with LLM integration, prompt engineering, and orchestration of multi-agent workflows.

  • Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG).

  • Understanding of Generative AI, NLP, and reinforcement learning concepts.

Preferred:

  • Experience building custom AI agents for enterprise workflows (e.g., service request triage, summarization, proactive support).

  • Working with agent lifecycle management and AI profiles for model selection and orchestration.

  • Exposure to multi-agent collaboration and autonomous decision-making systems

Why Join Us?

  • Be part of a team driving AI innovation in telecom and cloud solutions.

  • Opportunity to work on cutting-edge projects impacting millions of users.

  • Collaborative culture with continuous learning and growth.

  • Competitive Benefits and Vacation package.

#LI-Remote

The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

San Francisco Bay Area:

156,400 - 265,700 USD Annual

All Other US Locations:

136,000 - 231,000 USD Annual

As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

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The Company
HQ: San Jose, CA
1,618 Employees
Year Founded: 1999

What We Do

Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.

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