We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
We are seeking a highly skilled Salesforce specialist to serve as the senior technical authority for the GPS Salesforce platform, a mission critical application supporting key Customer Service workflows, handling member and provider calls. This role requires deep hands on Salesforce expertise combined with strong technical leadership, architecture ownership, and cross team influence. As a Staff Software Development Engineer, you will lead complex Salesforce initiatives across Service Cloud, set engineering standards, and partner closely with architects, product owners, and business stakeholders to deliver scalable, secure, and high performance solutions in a regulated healthcare environment.
Key Responsibilities
- Technical Leadership: Act as the senior technical lead for the GPS Salesforce platform, owning solution design, engineering standards, and complex implementation decisions.
- Healthcare & Compliance: Ensure solutions comply with healthcare and insurance regulations (e.g., HIPAA) and enterprise security standards.
- Architecture & Design: Partner with architects, product owners, and stakeholders to translate business requirements into scalable, secure Salesforce solutions.
- Performance & Reliability: Optimize system performance, scalability, and reliability for high volume enterprise data and mission critical workflows.
- Mentorship & Governance: Mentor senior and mid-level engineers, conduct code and design reviews, and enforce best practices across teams.
- Salesforce Platform Development: Advanced development using Apex, Triggers, Lightning Web Components (LWC) and Visualforce to deliver scalable enterprise solutions.
- Salesforce customization: Customize Salesforce using declarative tools like Flow, triggers.
- Data Modeling & Security: Architect custom and standard Salesforce data models, including objects, relationships, sharing rules, roles, permission sets, and field level security.
- Integrations & APIs: Implement event driven and API based integrations using REST, SOAP and Bulk; integrate with middleware platforms such as MuleSoft.
- Data Integration & Migration: Lead ETL, data migration, and large volume data processing initiatives, ensuring data quality, accuracy, and compliance.
- CI/CD & DevOps: Own CI/CD pipelines and source driven development using GitHub Actions and enterprise DevOps best practices.
- Performance Optimization: Design and implement optimization strategies for optimal performance, and manage governor limits for high scale applications.
- AI & Intelligent Automation: Build and configure AI agents, intelligent workflows, and automated experiences using Salesforce AI capabilities.
Required Qualifications
- 7+ years of professional software development engineering experience & hands-on Salesforce development experience including Apex Language, Apex Classes, Apex Triggers, SOQL, Visual Force Pages, Workflow & Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, AppExchange Apex Data Loader, Roles & Profiles
- 1+ years of Salesforce Lightning web component development experience.
- 3+ years of experience with Programming languages APEX, Core Java, Java Script.
- 3+ years of experience working with tools Force.com IDE, Apex Data Loader and ANT, AutoRABIT preferred.
- 1+ years of experience in Agentforce building AI agents
- 4+ years delivering complex enterprise Salesforce implementations, including integrations and platform customization.
- 4+ years Hands on experience with Git based source control and CI/CD pipelines.
- 5+ years’ Experience working in Agile environments
Preferred Qualifications
- Salesforce Certifications: Platform Developer II, Salesforce Platform Administrator I, Application Architect
- Experience in Healthcare, Insurance or Pharmacy domains
- Experience modernizing or simplifying legacy Salesforce orgs
- Familiarity with Agile / Scrum methodologies and tools such as RTC, Rally or Jira
- Experience with MuleSoft or other middleware / ETL tools
- Knowledge of Salesforce AI capabilities
- Experience working with GitHub, RTC, automation tools.
- Familiarity with IVR Technologies like AYAYA, CISCO, Chatbot etc
Education
Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Pay Range
The typical pay range for this role is:
$130,295.00 - $260,590.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7+ years of professional software development engineering experience and hands-on Salesforce development experience, including Apex, Apex Classes, Apex Triggers, SOQL, Visualforce Pages, workflows, approvals, dashboards, custom objects, package installations, email templates, formulas, validation rules, AppExchange, Apex Data Loader, roles, and profiles.
- 1+ year of Salesforce Lightning Web Component development experience.
- 3+ years of experience with Apex, Core Java, and JavaScript.
- 3+ years of experience with Force.com IDE, Apex Data Loader, and ANT; AutoRABIT preferred.
- 1+ year of experience building AI agents with Agentforce.
- 4+ years delivering complex enterprise Salesforce implementations, including integrations and platform customization.
- 4+ years of hands-on experience with Git-based source control and CI/CD pipelines.
- 5+ years of experience working in Agile environments.
- Salesforce Platform Developer II, Salesforce Platform Administrator I, or Application Architect certification.
- Experience in healthcare, insurance, or pharmacy domains.
- Experience modernizing or simplifying legacy Salesforce organizations.
- Familiarity with Agile/Scrum methodologies and RTC, Rally, or Jira.
- Experience with MuleSoft or other middleware and ETL tools.
- Knowledge of Salesforce AI capabilities.
- Experience with GitHub, RTC, and automation tools.
- Familiarity with IVR technologies such as Avaya, Cisco, and chatbots.
- Bachelor's degree or equivalent experience, including a high school diploma plus four years of relevant experience.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
