At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
MCG is rapidly expanding a new API platform, Synapse Everywhere, that delivers clinical intelligence to healthcare partners at scale. We are hiring a Staff Software Development Engineer to work with the team on the external API surface: design, scalability, security posture, and developer experience.
This role treats an API as a product. You will be part of the team that determines what Synapse Everywhere exposes, how it behaves under load and failure, and what the experience of building on it feels like for an external developer. You will work directly with the Director of Software Engineering to determine what is feasible to build, in what order, and with what guarantees. This is a new platform so high ambiguity is the baseline, not the exception.
AI-assisted & human-owned development is the standard on this team. We expect engineers at this level to be excellent at discerning when and how to use AI tools. Team cohesion is critical for the pace of development, so you’ll be joining a high respect high and high personal accountability team.
You Will:
- Establish yourself as the engineer others look to when the problems are the hardest and make sure they come away knowing how to approach the next one themselves.
- Lead API surface decisions: what gets exposed, what stays internal, what the stability guarantees are for external consumers.
- Own technical discovery for new capabilities; work with product and clinical stakeholders to translate requirements into feasible contracts.
- Participate in on-call rotation for the Synapse Everywhere platform; respond to incidents, own post-incident reviews, and drive reliability improvements from what is learned.
- Provide expert code reviews and technical mentorship within the team.
- Design solutions on modern infrastructure (cloud solutions, k8s, LLMs) with expert level understanding of what and why, not just being able to call infrastructure or run pipelines.
What We're Looking For:
- At least 7+ years of professional software development experience, with a meaningful portion spent designing or operating public or partner-facing APIs.
- Deep knowledge with back-end technologies such as Golang, Python, and Kotlin.
- Experience with API gateway or management tooling in a production environment (e.g., Azure API Management, Kong, AWS API Gateway, or equivalent).
- Experienced in building meaningful tests at all layers (unit through live verification).
- Capable of setting up effective monitoring solutions for both APIs and model performance.
- Excellent analytical, research, and communication skills
- Experience in Health Care Industry and/or with Machine Learning Data Science or NLP is a plus
Pay Range: $136,000 - $190,400
Other compensation: Bonus Eligible
Location Preference: Seattle-based talent preferred for this role
Perks & Benefits:
💻 Hybrid work
✈️ Travel expected 1–3 times per year for company-sponsored events
🩺 Medical, dental, vision, life, and disability insurance
📈 401K retirement plan; flexible spending and health savings account
🏝️ 15 days of paid time off + additional front-loaded personal days
🏖️ 14 company-recognized holidays + paid volunteer days
👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
🌈 LGBTQ+ Health Services
🐶 Pet insurance
📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/
All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Note on interviews: We may use AI tools to audio-record and transcribe interviews for note-taking purposes. These are used only by our hiring team and do not make decisions on their own. Let us know if you prefer an alternative.
All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Note on interviews: We may use AI tools to audio-record and transcribe interviews for note-taking purposes. These are used only by our hiring team and do not make decisions on their own. Let us know if you prefer an alternative.
MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.
Skills Required
- At least 7+ years of professional software development experience
- Meaningful experience designing or operating public or partner-facing APIs
- Deep knowledge of back-end technologies such as Golang, Python, and Kotlin
- Experience with API gateway or management tooling (Azure API Management, Kong, AWS API Gateway, or equivalent)
- Experience building tests at all layers (unit through live verification)
- Ability to set up effective monitoring solutions for APIs and model performance
- Participate in on-call rotation and drive post-incident reliability improvements
- Design solutions on modern cloud infrastructure including Kubernetes and LLMs with expert-level understanding
- Proficiency with AI-assisted development tools and judgement when to use them
- Excellent analytical, research, and communication skills
- Experience in Health Care industry and/or Machine Learning, Data Science, or NLP
What We Do
MCG, part of the Hearst Health network, helps healthcare organizations implement informed care strategies that proactively and efficiently move patients toward health. MCG’s independent and transparent review of clinical evidence gives healthcare organizations confidence in their patient-centered care. By leveraging artificial intelligence and other technology, MCG presents this information within the workflow, to simplify and prioritize the work. MCG’s world-class customer service team ensures that clients are able to maximize the benefits of ownership for both content and software – demonstrating a return on financial investment as well as patient outcomes. Our solutions are used by several U.S. government agencies, a majority of U.S. health plans, and nearly 2,600 hospitals.
