Staff Site Reliability Engineer

Posted 19 Days Ago
Be an Early Applicant
New York, NY
In-Office
200K-250K Annually
Expert/Leader
Payments • Software • Automation
Automation and agents for modern finance teams.
The Role
Lead platform and infrastructure direction on AWS, evolve CI/CD and ephemeral environments, set observability and SLO standards, drive incident response and postmortems, mentor engineers, and build automation to reduce operational risk.
Summary Generated by Built In

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow.

High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.

Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI.

About the Role

We’re looking for a Staff Site Reliability Engineer to lead the evolution of Tabs’ platform as we scale. In this role, you’ll operate as a senior individual contributor, partnering closely with engineering and product teams to design, build, and operate systems that are reliable, observable, and easy to develop on.

You’ll own our infrastructure direction, shape how we ship software, and set the standard for operational excellence across the company. This is a high-impact role for someone who enjoys solving complex systems problems, influencing architecture, and raising the reliability bar without becoming a gatekeeper.

What You’ll Own

  • AWS infrastructure direction and platform evolution, including the migration from ECS/Fargate toward a more modern, scalable runtime

  • CI/CD systems with a strong emphasis on developer experience, safety, and automation (GitHub Actions today; maturing CD tomorrow)

  • Ephemeral environments and preview deploys to speed iteration and increase confidence in changes

  • Observability standards across metrics, logs, and tracing, including alert hygiene, dashboards, and SLO development

  • Incident response, postmortems, and the reliability culture that surrounds them

What You’ll Do

  • Define and evolve reliability standards, SLIs, SLOs, and error budgets

  • Improve observability, alerting, and incident processes across services

  • Lead high-severity incidents and drive clear, actionable follow-ups

  • Partner with engineering teams to design resilient, scalable systems

  • Build automation to reduce toil and lower operational risk

  • Mentor engineers and influence best practices across teams

Who You Are

  • You’ve run production systems on AWS and can lead platform-level change

  • You think in systems: risk, rollback strategy, blast radius, and feedback loops

  • You treat CI/CD and environments as products that should be fast, reliable, and self-serve

  • You influence through trust and clarity rather than control

  • You balance pragmatism with long-term system health

  • You value learning from failure and improving processes over assigning blame

  • You communicate clearly and work well across teams

Experience

  • 10+ years in SRE, infrastructure, or backend engineering roles

  • Strong software engineering experience in one or more modern languages

  • Expertise operating distributed systems in production at scale

  • Deep experience with AWS, observability tooling, and CI/CD systems

  • Comfortable navigating ambiguity and setting direction in a fast-moving environment

Additional Information

This role is based onsite in our Soho office in New York City.

Perks and Benefits (Full-time Employees)

  • Competitive compensation and equity

  • Unlimited PTO

  • Up to 100% employer covered monthly healthcare premium (medical, dental, vision)

  • Lunch provided via Sharebite, plus dinner for any later office days.

  • Parental leave up to 12 weeks

  • Tax free commuter and parking benefits

  • Voluntary insurances (Life, Hospital, Critical Illness, Accident)

  • Employee Assistance Program (Rightway)

  • 401k

Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

Top Skills

Aws,Ecs,Fargate,Github Actions,Ci/Cd,Observability (Metrics
Logs
Tracing),Slos/Slis/Error Budgets,Ephemeral Environments/Preview Deploys,Distributed Systems
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The Company
HQ: New York, New York
165 Employees
Year Founded: 2023

What We Do

Tabs is a revenue automation platform that helps B2B businesses automate invoice-to-cash workflows like billing, receivables, payments, rev rec, and reporting.

Finance software hasn’t kept pace. For decades, companies have relied on outdated systems that bury teams in manual work. We started Tabs to fix that, building the modern revenue stack: AI-native automation that turns contracts into action, eliminates errors, and powers finance with speed and accuracy.

Why Work With Us

Join us on the journey. Founded by operators who’ve spent decades scaling companies and backed by Lightspeed, General Catalyst, and Primary, Tabs is reimagining how revenue runs from contract to cash.

We’re a fast-moving, thoughtful team built around ownership, impact, and solving problems that matter—and we’re just getting started.

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