Staff Site Reliability Engineer

Posted 3 Days Ago
Be an Early Applicant
London, England
In-Office
Senior level
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
This role ensures DevOps squad achieves technical excellence in CI/CD and automation, mentoring engineers, maintaining platform resilience, and making technical contributions.
Summary Generated by Built In
Company Description

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.

Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.

Pismo’s 500+ employees are located in more than 10 countries around the world.

Job Description

This person will serve as a reference for the DevOps squad to achieve excellent technical outcomes, with a strong focus on CI/CD and automation.
Their role is to ensure that SRE and Engineering decisions are well-informed and consider various factors such as technical debt, system design, stability, reliability, monitoring, observability, and business needs.
This person will also be responsible for maintaining platform resilience, introducing new technologies, mentoring junior engineers, and making impactful technical contributions.

Technical Leadership in CI/CD and Automation:

  • Lead the squad to implement and optimize CI/CD pipelines.
  • Develop and maintain IaC scripts to automate infrastructure provisioning and management.
  • Ensure the use of best practices in IaC to promote consistency, repeatability, and compliance across the infrastructure.
  • Identify opportunities to automate routine operational tasks to improve efficiency and reduce manual effort.
  • Implement automation solutions to streamline deployment, scaling, and maintenance processes.

Technical Contributions:

  • Make high-impact technical contributions recognized by the team and collective.
  • Write effective post-mortem documentation for both internal and external stakeholders.
  • Standards and Practices
  • Enable and guide groups to improve coding standards and best practices, especially around non-functional requirements.
  • Promote best practices in CI/CD and automation.

Mentorship in CI/CD and Automation:

  • Proactively sponsor, mentor, and provide constructive feedback to engineers across the company.
  • Review Pull Requests and source code from others, focusing on improving CI/CD and automation practices.

Platform Resilience:

  • Maintain CICD resilience by avoiding unplanned or uncommunicated changes.
  • Serve as an example of diligence and reliability to the team.

Consultation and Problem-Solving:

  • Serve as a consultant for engineers from different squads.
  • Work on complex and unknown problems under pressure.
  • Provide expertise in CI/CD and automation to solve technical challenges.

Technology Trends:

  • Stay up-to-date with technology trends, especially in CI/CD and automation.
  • Contribute insights to the squad’s strategy based on the latest advancements.

Proof of Concept (POC) Execution:

  • Lead and execute POCs to introduce new CI/CD and automation technologies to the team.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Skills and Competencies:
Proficiency with CI/CD tools such as ArgoCD and Codefresh
Expertise in IaC tools like Terraform
Experience with automating deployment processes and integrating CI/CD pipelines
Good knowledge of Docker and Kubernetes for containerization and orchestration
Experience with service mesh technologies such as Istio
Proficiency with monitoring and observability tools such as Grafana, Grafana Loki, Honeycomb, OpenTelemetry, and Prometheus
Proficiency with AWS
Experience with Support and Oncall

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Top Skills

Argocd
AWS
Ci/Cd
Codefresh
Docker
Grafana
Grafana Loki
Honeycomb
Istio
Kubernetes
Opentelemetry
Prometheus
Terraform
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The Company
HQ: San Francisco, CA
26,500 Employees
Year Founded: 1958

What We Do

At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.

We are looking for people like YOU. Come join a people-centric company where you can invest in your career.

For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.

Why Work With Us

Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.

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