Staff Site Reliability Engineer

Posted Yesterday
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Oak Brook, IL
Hybrid
98K-184K Annually
Senior level
Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
We make access simple and secure.
The Role
Responsible for engineering infrastructure for the myQ IoT platform, improving performance, leading teams, managing cloud solutions, and ensuring security compliance.
Summary Generated by Built In

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

Job Description

This role will be responsible for taking aspects of software engineering and applying them to cloud infrastructure and operations solutions powering myQ, an industry leading IoT cloud platform. This role will have demonstrated software development skills, and experience in a cloud environment with both Linux and Windows system expertise. This role will have experience in designing and implementing systems at scale in a highly available global cloud platform and collaborating with globally distributed teams/stakeholders.

Job Responsibilities:

  • Design and engineer infrastructure environment & platform to solve current challenges, as well as creating future opportunities

  • Lead initiatives to improve the platform from inception to design to implementation and optimization, working with many teams and team members.

  • Establish working relationships with business members, technical staff, and subject matter experts to help create and execute the infrastructure roadmap

  • Correspond with TECH/IT executives and stake holders to maintain and execute the infrastructure roadmap

  • Provide forward thinking on technology and innovative solutions with a strong emphasis on automating our infrastructure and technology solutions

  • Evolve PaaS implementations, working with vendor solutions and cloud services

  • Participate in monitoring, troubleshooting and RCA for security and infrastructure events

  • Accountable for accomplishing tasks both independently and collaboratively; provide high quality work in a deadline driven environment

  • Provide leadership, assistance and technical guidance to the SRE Team

  • Facilitate and manage discussions with TECH/ IT Executives, Architects and Senior Engineers

  • Collaborate with security team on architecture design and tools

  • Provide governance of our Infrastructure as a service environment; stay current on overall TECH/IT strategy, business goals, technology trends, updates, and releases

  • Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library

  • Indirect Supervisory role as a leader on the team. Lead projects from inception to implementation and lead other team members to succeed in their tasks

  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

  • Protect Chamberlain Group’s reputation by keeping information confidential.

  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

  • Bachelor's Degree Computer Science or related field

  • An advanced degree in directly applicable area of study may substitute for up to two (2) years of job-related experience

  • 7+ years of infrastructure and operations experience in a technical role, including but not limited to: design, implementation, disaster recovery, network security architecture and engineering

  • Experience with Agile methodologies and Scrum is required

  • Experience in software development is required,

  • Experience with cloud platforms like AWS or others

  • Experience with IaC at scale with tools like Terraform and ArgoCD

  • Experience with Kubernetes

  • Experience with observability tools like Prometheus & Grafana or Datadog and New Relic

  • Experience with Linux, Windows platforms and active directory

  • Experience working in a team-oriented, collaborative environment

Knowledge, Skills, and Abilities:

  • Strong analytical and problem-solving skills

  • Ability to debug, troubleshoot, and self-diagnose issues in software development

  • Proficient in Network architecture design and documentation

  • Enjoy working in the technology field and has a good general understanding of how technology works in various areas

  • Good communication skills, self-motivated, and the ability to work cross functionally

  • Capable of multitasking and prioritization in a fast-paced environment, effectively and efficiently

Preferred Job Requirements:

  • Relevant certifications in cloud engineering (AWS preferred)

  • MBA or Master's Degree in Computer Science or related field

  • Experience in IoT and durable goods industry.

  • Experience as a team leader.

  • Experience managing cloud infrastructure at scale.

  • Experience optimizing cloud costs as scale.

  • Advanced knowledge of network security, VPC design, firewall management, and secure connectivity

Knowledge, Skills, and Abilities:

  • Security tools and mitigations (SIEM, Edge Firewalls)

  • Deep expertise in Terraform and other IaC frameworks with proven production experience.

  • Mastery of Kubernetes architecture, deployment, and GitOps automation using Argo CD or equivalent.

  • Strong programming and automation skills in PowerShell, Python, Go, Bash, or similar languages.

The pay range for this position is $97,700.00 - $184,175.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].


NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Top Skills

Argocd
AWS
Bash
Datadog
Go
Grafana
Kubernetes
Linux
New Relic
Powershell
Prometheus
Python
Terraform
Windows

What the Team is Saying

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The Company
HQ: Oak Brook, IL
5,637 Employees
Year Founded: 1900

What We Do

Chamberlain Group is a global leader in intelligent access and Blackstone portfolio company. Our innovative products, combined with intuitive software solutions, comprise a myQ ecosystem that delivers seamless, secure, access to people's homes and businesses. Our recognizable brands, including LiftMaster® and Chamberlain® , are found in 50+ million homes, and 10+ million people rely on our myQ® app daily to control and monitor their homes, communities and businesses, from anywhere. Our patented vehicle-to-home connectivity solution, myQ Connected Garage, is available in millions of vehicles from the leading automakers.

Why Work With Us

At CG, our ONETEAM is united by our mission to make access simple. As a pioneer in the smart access industry, you'll have the opportunity to develop products that make a direct impact on the daily lives of millions of people -- allowing them to seamlessly and securely access their homes, communities and businesses.

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Chamberlain Group Teams

Team
Product + Tech
Team
myQ
About our Teams

Chamberlain Group Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We seek to balance individual, collective and business needs while leveraging the benefits of working remotely and working in the office.

Typical time on-site: Not Specified
Company Office Image
HQGlobal HQ
Our headquarters is located in the Chicagoland area. Oak Brook is home to many global company headquarters that offers great restaurants, world-class shopping and hotels. Our office is set in a peaceful, natural space that offers a walking path to enjoy the outdoors.

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