- Participate in designing and building systems for maximum performance, reliability, and scalability.
- Work with the engineering teams on product design, decisions, and troubleshooting.
- Increase general stability, observability, and metrics surrounding both uptime and stability.
- Champion our monitoring infrastructure.
- Implement and improve our general site reliability posture (error and downtime budgets, MTTD and MTTR improvements, improving alerting and notifications, minimizing customer impact from incidents, etc.)
- Respond to and troubleshoot downtime events while actively developing safeguards to prevent them.
- Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms.
- 4-6+ years of knowledge of the Amazon Web Services ecosystem ( EC2, ECS, VPC, Redis, RDS, ALB, ECR),
- Experience working with Kubernetes,
- Experience in managing production-critical infrastructures and DevOps mindset.
- Be familiar with SRE best practices and procedures.
- Experience with IaC (CDK, Terraform), CI/CD (GitHub Actions, ArgoCD),
- Familiar with Containerisation (Docker),
- Knowledgeable in network, firewall, and security best practices.
- Experience with self-healing automation and monitoring tools (DataDog, CloudWatch)
- Knowledge of relational databases, preferably PostgreSQL (not mandatory)
- A strong self-starter, operationally-focused; a problem-solver.
- Excellent interpersonal, written, and oral communication skills.
- Experience with application security testing is a plus (not mandatory)
- Familiarity or experience with Node.js is a plus (not mandatory).
- Experience with management of Linux-based EC2 instances.
#LI-REMOTE
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
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What We Do
ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.
Why Work With Us
ClickUppers are highly passionate, energetic, and unique people that align in the mission of saving people time and making the world more productive. We're the newcomer, the underdog, but that's where we thrive. Let’s make the world more productive!
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