Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
We are seeking a security practitioner capable of being hands-on with a developer first mentality, and passionate about developing and growing others to become effective security practitioners.
About the job
The Staff Security Enablement Analyst will be responsible for developing, implementing, measuring, and managing processes to enhance security enablement across Twilio. This role is critical in fostering a security-first culture by engaging, training, and empowering Twilio employees to act as security practitioners to support and up-level Twilio’s security posture.
Responsibilities
In this role, you’ll:
- Design and implement the Security Champions Program, including establishing OKRs, defining roles, and defining processes to monitor efficacy of the Security Champions Program.
- Create a comprehensive framework for identifying, recruiting, and retaining influential Security Champions from various teams across Twilio.
- Organize and lead regular meetings, forums, and events to foster collaboration and knowledge sharing among Security Champions.
- Develop and maintain program documentation, guidelines, and best practices with a strong technical focus, while maintaining usability.
- Curate and deliver live training material to meet specific educational needs across Twilio teams.
- Act as a liaison and advocate between Twilions and security; assisting with the rollout of security tools and processes that require collaboration and acting as a channel of communication to surface bi-directional feedback.
- Collaborate with the Learning and Development teams to integrate and enhance security training into existing learning platforms.
- Work closely with other security teams to identify opportunities to expand security offers across Twilio.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field. Master’s degree preferred.
- 7+ years of experience in information security, cybersecurity, software development, or a related technical field.
- Prior experience coordinating or contributing to a Security Champions or equivalent program.
- Strong knowledge of security principles, practices, and frameworks (e.g., ISO 27001, NIST, CIS).
- Excellent communication, presentation, and interpersonal skills, with the ability to convey security concepts to non-technical audiences.
- Ability to anticipate needs of program to drive long-term maturity of the Security Champions Program
- Ability to work collaboratively with cross-functional teams and build strong relationships.
Desired:
- Proven experience in program management, technical training, and employee engagement.
- Experience with secure coding practices, application security, secure design, and threat modeling.
- Understanding of security frameworks including OWASP and applicability in software development.
- Analytical Skills: Ability to assess program performance and identify areas for improvement
- Certification in information security (e.g., CISSP, CISM, CEH) or relevant technical certifications (e.g., CSSLP, OSCP) is a plus.
Location
- This role will be remote, and based in British Columbia, Alberta or Ontario
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
BRITISH COLUMBIA ONLY Other Notes: additional total compensation information
The estimated pay ranges for this role are as follows:
- Based in British Columbia. : CAD 118,200.00 - CAD 147,700.00
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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What We Do
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.
Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.
By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
