Staff - Renewal Operations

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Energy • Manufacturing • Solar • Renewable Energy
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy.
The Role
Manage subscription and contract renewal operations, including renewals data, CRM and ERP systems, installed-base records, processes, reporting, forecasting, purchase orders, invoicing, and customer licensing. The role optimizes workflows, audits data, develops dashboards, evaluates automation, and collaborates with sales, finance, account managers, and channel partners to align renewals performance with business goals.
Summary Generated by Built In
Job Description Summary

Job Description

Key Responsibilities:

  • Commercial and Renewals Expertise: 

Strong understanding of subscription/contract renewals, term management & pricing.

 

  • Data Management: 

Maintain the integrity and accuracy of renewals data, manage CRM systems (such as Salesforce, SAP and Fusion), and validate the renewals pipeline. 

Create and maintain master datasets for the installed base, ensuring the accuracy of customer, site, and installation information in the company's system of record.

 

  • Process Optimization: 

Devise, implement, and manage efficient renewals processes, workflows, and policies. 

Strong documentation and SOP creation skills.

 

  • Performance Analysis & Reporting: 

Maintain renewals data to track performance & support leadership with strategic decision-making. 

Generate reports and dashboards for internal teams and customers using tools like Excel or Power BI to show installed base status.

Analyze installed base data to track activities like installations and decommissions.

Conduct data audits, identify discrepancies, and execute actions to resolve them.

 

  • Operational Oversight: 

Timely and accurate booking of purchase orders in ERP. 

Ensure delivery of invoices and licenses to the customers/partners.

 

  • Technology & Tools: 

Evaluate and implement automation to enhance productivity and streamline operations. 

 

  • Sales Strategy Alignment: 

Collaborate with renewals account manager, sales, channel partners, commercial finance and other departments to ensure renewals KPI is aligned with overall business goals. 

 

  • Forecasting: 

Prepare and analyze renewals forecast to guide revenue and costs. 

 

Common Skills Required:

  • Analytical Skills: 

Ability to analyze data, identify patterns, and derive actionable insights. Strong Excel skills. Knowledge of Power BI is a plus

 

  • Technical Skills: 

Proficiency with CRM systems (Salesforce, Fusion and SAP)

 

  • Process Management: 

Strong understanding of renewals processes and strive for optimization. 

 

  • Collaboration: 

Excellent communication and interpersonal skills to work effectively with various departments and geographies. 

 

Qualifications:

Bachelor’s degree in Business, Operations, or Engineering. MBA Preferred.

10+ years of experience in business process improvement, operations, or asset management, preferably in a cross-functional environment.

 

General Attributes:

  • Ability to work independently and/or as part of a team within a dynamic environment
  • Passionate about accuracy and timeliness
  • Sound judgment, level headed under pressure, with an ability to think on feet
  • Excellent verbal and written communication skills
  • Customer focused individual with a sense of urgency delivering service

 

Additional Information

Relocation Assistance Provided: Yes

Skills Required

  • Bachelor's degree in Business, Operations, or Engineering
  • 10+ years of experience in business process improvement, operations, or asset management
  • Strong Excel skills
  • Proficiency with CRM systems including Salesforce, Fusion, and SAP
  • Strong understanding of subscription and contract renewals, term management, and pricing
  • Strong renewals process management and process optimization skills
  • Ability to analyze data, identify patterns, and derive actionable insights
  • Excellent verbal and written communication skills
  • Ability to collaborate effectively across departments and geographies
  • MBA
  • Knowledge of Power BI

GE Vernova Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Vernova and has not been reviewed or approved by GE Vernova.

  • Retirement Support — The 401(k) plan includes company matching contributions and additional company retirement contributions, with access to Fidelity resources and financial planning consultants. Feedback suggests this structure supports long-term savings beyond a basic match.
  • Parental & Family Support — Paid parental leave is available with flexible, continuous or non-continuous usage, and is complemented by adoption resources and Work/Life Connections guidance. Maternity leave is described as extended relative to typical workplace norms.
  • Leave & Time Off Breadth — Time-off programs include 12 paid holidays, permissive time off for many salaried roles, and dedicated personal, illness, and caregiving time for U.S. new hires. Some hourly roles start with a defined PTO bank, while other roles may offer unlimited time off.

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The Company
HQ: Cambridge, MA
75,000 Employees
Year Founded: 2024

What We Do

GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.

Why Work With Us

Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.

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