Staff Quality Engineer, Post Market

Posted Yesterday
Be an Early Applicant
Flower Mound, TX, USA
In-Office
78K-193K Annually
Mid level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Lead post-market quality for endoscopy products: drive complex investigations, root-cause analysis, product/design changes, field issue resolution, post-market surveillance, and continuous improvement while mentoring teams and partnering with engineering, manufacturing, and customers.
Summary Generated by Built In
Work Flexibility: Hybrid or Onsite

Stryker is hiring an Staff Quality Engineer, Post Market in Flower Mound, CA supporting our Endoscopy division to provide technical leadership across product quality, risk management, and continuous improvement initiatives. In this role, you will serve as a key quality subject matter expert, driving complex investigations, leading cross-functional problem-solving efforts, and influencing product and process improvements throughout the product lifecycle. You will partner with engineering, manufacturing, operations, and commercial teams to ensure compliance, enhance product performance, and deliver quality solutions that improve customer and patient outcomes.

What you will do:

  • Lead and prioritize multiple product quality and design improvement initiatives, providing technical leadership across complex projects and business-critical issues.

  • Serve as a quality and customer advocate by driving urgent customer support, resolving escalated product concerns, and ensuring timely issue resolution.

  • Lead complex investigations of customer complaints, leveraging root cause analysis, post-market data, and risk assessments to drive product safety, reliability, and performance improvements.

  • Own the development, validation, and implementation of product and design changes, partnering closely with engineering, manufacturing, and suppliers to ensure successful execution.

  • Drive software and hardware quality improvements by leading field issue investigations, supporting defect resolution, and influencing release strategies to address customer needs.

  • Analyze and trend quality, reliability, and post-market surveillance data to identify emerging risks, inform decision-making, and drive proactive continuous improvement initiatives.

  • Partner directly with customers and clinical stakeholders through field observations and site visits to understand product use, workflow challenges, and opportunities for innovation.

  • Provide technical mentorship and quality leadership across the organization while supporting Quality Systems activities, new product development efforts, and strategic business initiatives, including acquisitions.

What you need:

Required Qualifications 

  • Bachelor's degree in Engineering  or related

  • Minimum of 4+ years of experience in engineering, design, quality, usability/human factors, or related 

Preferred Qualifications 

  • Engineering degree in Electrical, Computer Science, Software, or Biomedical Engineering with a heavy emphasis on Electrical or Software  

  • 4-7 years of related experience in R&D/design, design assurance, usability/human factors, quality, systems engineering 

  • Hands-on design experience with software or hardware 

  • Root cause analysis and troubleshooting experience 

  • Familiarity with ISO 14971, ISO 13485, ISO 60601, ISO 62366, and/or ISO 62304 

  • Commitment to excellence and high standards. 

  • Excellent written and oral communication skills. 

  • Strong organizational, problem-solving, root cause and analytical skills. 

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. 

  • Proven ability to handle multiple projects and meet deadlines. 

  • Good judgment with the ability to make timely and sound decisions. 

  • Acute attention to detail. 

  


United States of America Pay Ranges:

  • Puerto Rico: $77,700 - $129,500 USD Annual
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

  


Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Skills Required

  • Bachelor's degree in Engineering or related
  • Minimum of 4+ years of experience in engineering, design, quality, usability/human factors, or related
  • Engineering degree in Electrical, Computer Science, Software, or Biomedical Engineering (emphasis on Electrical or Software)
  • 4-7 years related experience in R&D/design, design assurance, usability/human factors, quality, systems engineering
  • Hands-on design experience with software or hardware
  • Root cause analysis and troubleshooting experience
  • Familiarity with ISO 14971, ISO 13485, ISO 60601, ISO 62366, and/or ISO 62304
  • Excellent written and oral communication skills
  • Strong organizational, problem-solving, root cause and analytical skills
  • Versatility, flexibility, and willingness to work with changing priorities
  • Proven ability to handle multiple projects and meet deadlines
  • Good judgment and ability to make timely decisions
  • Acute attention to detail
  • Commitment to excellence and high standards

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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