Staff Quality Assurance Engineer

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 411Pay Range: $ - $

Job Description

The Staff Cloud Engineer should be agnostic to tools and should be able to supervise, design, architect and code using Apache Spark and other cloud technologies. The production and acts as a liaison between the software development teams and other infrastructure engineers. They work closely with development teams and architects to ensure a reliable, efficient, and stable infrastructure to house our software technologies that serve our student and employee populations.

Job Duties
Supervises work on cloud technologies and scalable architecture.
Supervises the architecture and design of complete model solutions.
Leads and performs research and analysis to find solutions for complex business problems.
Monitors job performance and fine-tune Spark SQL queries as appropriate regularly.
Deploys automation of software deployment and automation tools.
Increases application and system responsiveness.
Monitors performance by anticipating and correcting operational issues before occurrence.
Creates more stable operating environments by continuously improving infrastructure to be easily deployable and scalable.
Positively impacts projects by completing assigned tasks on time.
Communicates technical and domain knowledge as it relates to work, to both technical and non-technical audiences.
Helps continually improve ongoing reporting and analysis processes, automation, or simplifies self-service modeling and production support for customers.
Performs other job-related duties as assigned.
KSAs
Expertise implementing AWS services in a variety of distributed computing environments
Experience with highly available and fault-tolerant enterprise and web-scale software deployments
Expertise in infrastructure automation through DevOps scripting (e.g. shell, Python, Node, Ruby, Powershell).
Strong practical Linux and Windows-based systems administration skills in a Cloud (AWS, Azure, Google) or Virtualized environment.
Experience leading cloud operations, including assurance, monitoring, alerting, and notifications
Experience scripting/programming in Bash, Java, and Node.js
Understanding of DevOps, Scrum, and ITIL concepts
Understanding of Virtualization and/or Containerization
Understanding of GitFlow model and Continuous Integration with CI tools such as Travis or Jenkins
Experience using Configuration Management Tools such as Chef and SaltStack
Experience using monitoring tools like New Relic, Nagios, CloudWatch or IPMon
Experience and ability to work directly with customers creating cloud infrastructure solutions, leading conversations with key business stakeholders reviewing pros and cons, risks, and best practices.
Ability to lead the design, development, and deployment of business software at scale or current hands-on technology infrastructure, network, compute, storage, and virtualization experience.
Effective communication and documentation skills
Self-starter with a drive to work autonomously as a member of a collaborative team
Strong service-oriented focus with a customer service attitude
Strong analytical skills
Minimum Qualifications
Bachelor's Degree in Information Technology or related field
9 years of prior relevant experience
Expertise with the standard software development life cycle (SDLC) and Agile/iterative methodologies
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
Preferred Qualifications
Strong experience with distance education and distance learning students
Expertise in at least one programming language
Expertise in cloud spend optimizations and serverless technology such as AWS Lambda
Expertise with the integration of cloud services with on-premises technologies from Microsoft, IBM, Oracle, HP, SAP, etc.
Expertise with compliance and risk management requirements (e.g. security, PCI, privacy, SOX, HIPAA, etc.)
JSON and YAML expertise
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.