The Role
Lead QA strategy across multiple teams by defining processes, automation standards, and shift-left practices. Embed testability into development, reduce cross-team friction, mentor QA engineers, and target systemic quality issues to improve delivery and reduce regressions.
Summary Generated by Built In
We are seeking a Staff QA Engineer III to own quality across multiple teams at Versitech. This role is ideal for an experienced QA leader who can make teams more effective at building quality software by defining processes, establishing standards, and driving shift-left testing practices. You will reduce friction between QA, Product, and Engineering while identifying and fixing systemic quality issues at their root causes.
Company Overview
At VersiTech, we go beyond the traditional boundaries of a tech company to provide payment and point-of-sale technologies that help businesses increase their profitability, run efficiently, and grow with confidence. We are innovators at heart, problem-solvers in action, and growth partners in spirit. In every solution we create and every service we offer, our ethos is clear: technology should be advanced, accessible, and easy to use. We have a passion for delivering technology-focused products and services that are built on speed, affordability, and reliability so that every business we serve enjoys a consistent experience with a trusted ally. Our two product lines, BOLD Integrated Payments and Tonic POS Software can be deployed together for a unified end-to-end experience or used independently for maximum flexibility.
Listening first, building lasting relationships, and delivering measurable outcomes for our partners and merchants are central to how we operate as an organization.
Who We Are
We operate under a rapidly growing and widely accepted business philosophy called “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations.
As we grow, we are intentional about protecting our small-company spirit: staying agile, taking ownership, and maintaining strong relationships. We strive to live our values every day and in every way. We believe culture is built through the habits we practice: Value + Habit = Culture, and we are looking for others who feel the same way:
You will report to the Quality Assurance Manager, Alan Piche.
What will you be doing on a day-to-day basis?Key ResponsibilitiesCross-Team Quality Leadership
The hours of operation for this role will fall within 8 am – 6 pm EST.
This is a hybrid role with expectations of being in office at our Sandy Springs location 3 days per week. There is no expectations of travel.
Salary Range: $95,000
We stand behind our colleagues and loved ones with benefits and programs that support one another’s holistic well-being. That means we prioritize physical, financial, and mental health through each stage of life. VersiTech benefits include:
If you are the kind of person who serves with a people-first mentality, leans into a vision that people can get behind, and enjoys being a part of a fast-growing organization, we want to talk with you!
VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility in the U.S. is required, as VersiTech, LLC will not pursue visa sponsorship for this position.
Company Overview
At VersiTech, we go beyond the traditional boundaries of a tech company to provide payment and point-of-sale technologies that help businesses increase their profitability, run efficiently, and grow with confidence. We are innovators at heart, problem-solvers in action, and growth partners in spirit. In every solution we create and every service we offer, our ethos is clear: technology should be advanced, accessible, and easy to use. We have a passion for delivering technology-focused products and services that are built on speed, affordability, and reliability so that every business we serve enjoys a consistent experience with a trusted ally. Our two product lines, BOLD Integrated Payments and Tonic POS Software can be deployed together for a unified end-to-end experience or used independently for maximum flexibility.
Listening first, building lasting relationships, and delivering measurable outcomes for our partners and merchants are central to how we operate as an organization.
Who We Are
We operate under a rapidly growing and widely accepted business philosophy called “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can’t get in large, slow-moving organizations.
As we grow, we are intentional about protecting our small-company spirit: staying agile, taking ownership, and maintaining strong relationships. We strive to live our values every day and in every way. We believe culture is built through the habits we practice: Value + Habit = Culture, and we are looking for others who feel the same way:
- We are ALL IN: We are committing wholeheartedly to a clear vision. Mission first and team always by: following through, owning outcomes, and finishing what we start for the success of ALL involved: our employees, our partners, our vendors, our communities, and our customers.
- We DARE TO BE DIFFERENT: We embrace our entrepreneurial DNA and small-company spirit as we scale, taking responsibility as first movers, simplifying the complex, and maintaining a culture of fun and approachability while prioritizing our partners and team members first.
- We are HUMAN: We are grounded in accountability and genuineness, we build strong relationships by listening to understand, communicating clearly, speaking truth with care, and respecting different perspectives with grace as we grow.
You will report to the Quality Assurance Manager, Alan Piche.
What will you be doing on a day-to-day basis?Key ResponsibilitiesCross-Team Quality Leadership
- Define QA processes, standards, and best practices across multiple teams
- Establish standards for automation coverage, test quality, and release readiness
- Drive consistency in how teams approach testing while allowing flexibility for different contexts
- Identify and address systemic quality issues that affect multiple teams or products
- Drive shift-left testing where quality is built in during development, not just tested after
- Work with Engineering to embed testability, observability, and quality practices into development workflows
- Reduce reliance on QA as a final gate by empowering teams to catch issues earlier
- Foster a culture where everyone owns quality, not just the QA team
- Reduce friction between QA, Product, and Engineering through better processes and communication
- Establish clear handoff points, acceptance criteria standards, and definition of done
- Streamline QA workflows to prevent bottlenecks and delays
- Make testing more efficient without sacrificing coverage or quality
- Define automation strategy across teams, identifying where automation provides the most value
- Establish frameworks, patterns, and tooling that teams can adopt for automated testing
- Ensure automation efforts are focused on high-value areas rather than automating everything
- Balance automation investment with manual testing where human judgment is needed
- Mentor Senior and mid-level QA engineers, helping them grow into quality leadership roles
- Build a culture where regression bugs and repeated issues are unacceptable
- Share knowledge broadly through documentation, training, and quality reviews
- Set the standard for quality excellence across the organization
- Teams are no longer relying on QA as a last gate
- Regression bugs and repeated issues significantly decrease
- QA is embedded in the development lifecycle, not a separate phase
- Delivery becomes smoother across teams
- 8+ years of experience in software QA with progression into quality leadership
- Proven ability to make multiple teams more effective at building quality software
- Deep expertise in both manual and automated testing methodologies
- Track record of defining QA processes and standards that teams successfully adopt
- Experience driving shift-left testing practices and embedding quality into development workflows
- Strong understanding of CI/CD, test automation frameworks, and modern QA tooling
- Excellent communication skills with ability to influence without direct authority
- Demonstrated impact reducing systemic quality issues and improving delivery smoothness
- Experience mentoring and developing QA engineers
- Proven success operating in remote or distributed organizational environments
- Deep expertise in automation frameworks (Playwright, Cypress, Selenium, Appium, API testing)
- Experience establishing QA practices across multiple products or platforms
- Background in POS systems, SaaS platforms, or complex distributed systems
- Familiarity with observability tools and production monitoring for quality feedback
- Experience with performance testing, security testing, or other specialized testing areas
- Strong programming skills in Java, JavaScript/TypeScript, or Python
- Track record of improving quality metrics and reducing production incidents
- ISTQB Expert certification or equivalent expertise
- Applications: Front-of-house and back-of-house Tonic POS systems across multiple teams
- Backend: Java/Spring Boot, MySQL, distributed systems
- Frontend: Angular, mobile applications
- Automation: Playwright, Selenium, API frameworks, CI/CD integration
- Tools: TestRail, Jira, Git, Jenkins, CloudWatch, performance testing tools
The hours of operation for this role will fall within 8 am – 6 pm EST.
This is a hybrid role with expectations of being in office at our Sandy Springs location 3 days per week. There is no expectations of travel.
Salary Range: $95,000
We stand behind our colleagues and loved ones with benefits and programs that support one another’s holistic well-being. That means we prioritize physical, financial, and mental health through each stage of life. VersiTech benefits include:
- Competitive base salaries
- Unlimited, flexible vacation policy (with manager approval), plus 7 major holidays
- Fully covered Employee-only coverage for medical, dental, and vision insurance; partial contribution for Employee+others coverage
- 401(k) program with available company match
- Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!
- Flexible Spending Account (FSA) and Health Savings Account (HSA) availability
- Marketplace Care Teams to provide emotional and spiritual support for our employees
- Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program
- Career development and training opportunities
If you are the kind of person who serves with a people-first mentality, leans into a vision that people can get behind, and enjoys being a part of a fast-growing organization, we want to talk with you!
VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility in the U.S. is required, as VersiTech, LLC will not pursue visa sponsorship for this position.
Skills Required
- 8+ years of experience in software QA with progression into quality leadership
- Proven ability to make multiple teams more effective at building quality software
- Deep expertise in both manual and automated testing methodologies
- Track record of defining QA processes and standards that teams successfully adopt
- Experience driving shift-left testing practices and embedding quality into development workflows
- Strong understanding of CI/CD, test automation frameworks, and modern QA tooling
- Excellent communication skills with ability to influence without direct authority
- Demonstrated impact reducing systemic quality issues and improving delivery smoothness
- Experience mentoring and developing QA engineers
- Proven success operating in remote or distributed organizational environments
- Ability to work hybrid in Sandy Springs office three days per week and hours within 8am-6pm EST
- Employment eligibility in the U.S. (no visa sponsorship)
- Experience with automation frameworks such as Playwright, Cypress, Selenium, Appium and API testing
- Familiarity with observability tools, production monitoring, performance and security testing
- Strong programming skills in Java, JavaScript/TypeScript, or Python
- Background in POS systems, SaaS platforms, or complex distributed systems
- ISTQB Expert certification or equivalent expertise
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The Company
What We Do
At VersiTech, we specialize in crafting technology solutions that power the present and pave the way for the future. With distinct yet interconnected divisions in merchant processing and restaurant POS systems, we deliver an all-encompassing suite of services to help businesses grow. From facilitating seamless transactions with BOLD to transforming the point-of-sale experience with Tonic, our solutions are designed to meet the unique demands of your business. Grounded in a philosophy of constant innovation and enduring partnerships, VersiTech is not just a service provider - we're a strategic ally committed to your long-term success.
