Staff Program Manager, Field Enablement
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.
Remote, US
An overview of this role
The Staff Program Manager, Field Enablement is a grade 8.
As an individual contributor reporting to the Director of Global Sales and Customer Success Enablement, you will be responsible for the design and delivery of end-to-end strategic programs and initiatives that encompass both the Commercial and Enterprise segments for the AMER geo. You will act as an enablement consultant to the business, providing insight-based data-driven results that align with GitLab’s organizational goals and objectives.
In this role, you will work cross-functionally, with primary stakeholders in AMER Field Sales as well as Product Marketing, Field Communication and Content, Customer Success, Solutions Architects, Revenue Strategy and Analytics, and Field Enablement teams. In collaboration with these groups, you will create prioritized, targeted learning programs with measurable outcomes aligned with our company strategy. You will seek to understand the impact of these programs on your cross-functional stakeholders and ensure a cohesive, inclusive motion that considers all routes to market.
If you are a strong program manager with a background in quota-carrying roles, a strong understanding of the sales process, a track record of producing high-fidelity Enablement programs with quantifiable results, and if you are ready to embrace a fast-paced, iterative environment, this might be the right opportunity for you!
What you’ll do
- Partner with sales leadership and other senior GitLab leaders to assess, plan, and execute enablement programs that drive measurable, improved sales performance through content, training, facilitation, and coaching.
- Lead the creation and support of enablement activities based on departmental strategy, company mission, and CRO priorities
- Drive adoption of new skills through coaching, follow-up communications, and measurement
- Facilitate repeatable cadences for driving pipeline generation, pipeline progression, and other foundational enablement programs like territory planning, account planning, account teaming, and sales onboarding
- Maintain updated content and courses in LMS and Content Management platforms.
- Act as a trusted advisor to the business by advocating for AMER Field Sales teams while prioritizing the Field Enablement roadmap
- Effectively leverage comprehensive GTM enablement processes and frameworks to ensure consistency of programs and outputs
- Pivot when necessary and embrace iteration to accommodate agility within the organization
What you’ll bring
- Experience working with Field leadership teams, with a proven ability to deliver information in a clear, concise, and meaningful way and drive influence with this senior audience.
- Experience in quota-carrying role(s) (Enterprise Sales preferred)
- Strong understanding of pre-and post-sales motions, including sales, customer success, and partner motions
- Demonstrated track record of program design, development, and implementation with measurable results
- Strong Executive Presence and business acumen with functional expertise to deliver impactful programs with a high ROI
- Highly detailed and process-oriented
- Experience working with Salesforce.com, Clari, Highspot, Gong, Groove, and Spekit or similar tools is a plus
- Flexible, fast learner, willing to iterate and prioritize agility over perfection
- A customer-focused mindset, with high levels of empathy and understanding for both the Field and customer audiences
How GitLab will support you
The GitLab Field Enablement team exists to inspire our field and partners to achieve high levels of success through the acquisition and application of knowledge, skills and behaviors - at scale - that improve productivity and accelerate customer outcomes & growth. We have a lot of fun doing this!
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Remote-Global
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington pay range
$103,600—$222,000 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
