Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Sony Interactive Entertainment (PlayStation) is seeking a Staff Program Manager to lead strategic Data and AI initiatives at a global scale. In this role, you will drive complex, cross-functional programs from concept through worldwide deployment, enabling transformative customer experiences and operational excellence. You will partner with diverse teams—product, engineering, design, business operations, marketing, consumer support, legal, and finance—to deliver innovation in data platforms and AI solutions.
How You’ll Lead- Own the roadmap and delivery for large-scale, cross-functional Data & AI programs from inception through launch, ensuring measurable business and customer impact.
- Define, track, and report on KPIs and success metrics, ensuring programs deliver measurable business value, operational efficiency, and customer impact.
- Align initiatives with organizational strategy and senior leadership priorities, driving clarity on objectives, success criteria, and execution plans.
- Partner across global teams to integrate diverse viewpoints, build consensus, and deliver optimal program outcomes.
- Communicate effectively at all levels, including executive audiences, to provide visibility into progress, risks, and strategic trade-offs.
- Proactively manage dependencies, risks, and issues, balancing technical feasibility with business needs and driving to closure.
- Shape and improve delivery processes, applying best practices in agile program management, design/system thinking, and operational excellence.
- Influence and mentor—guiding peers, leaders, and junior team members while raising the bar for program management practices.
- 15+ years of program/project management experience delivering enterprise-scale systems or complex software products from kickoff to launch.
- Deep expertise in program management methodologies, including SDLC, product delivery lifecycle, Agile frameworks (Scrum, Kanban), and scaled program management practices.
- Hands-on AI program leadership, with proven success in delivering GenAI/agentic AI initiatives, including workflow automation and enterprise-scale adoption.
- Strong data fluency—understanding of data platforms, integration tools, analytics, and ML/AI technologies to effectively guide program strategy and execution.
- Exceptional leadership and execution skills—ability to prioritize across multiple initiatives, craft and drive action plans, and resolve ambiguity with calmness and clarity.
- Executive-ready communication—skilled in presenting complex program objectives, risks, and strategic outcomes to senior stakeholders.
- Collaboration and conflict resolution expertise, adept at unifying global, cross-functional teams toward shared goals.
- Expert-level JIRA experience, including building advanced dashboards and metrics for visibility and accountability.
- Commitment to organizational growth, with experience mentoring junior talent and elevating program management practices.
- Core Program Management: Strategic planning, roadmapping, stakeholder management, scheduling, risk management, budget tracking
- AI & Data Literacy: Generiative AI, LLMs, agentic-AI paradigms, model lifecycle awareness, data pipelines & governance, ML deployment readiness, ethics & bias in AI
- Cross-Functional Leadership: Change management, business analysis, vendor & partner management, executive communication
- Tools & Platforms: JIRA, Tableau, Power BI, Domo, Databricks, AWS SageMaker, Azure ML
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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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What We Do
PlayStation has been at the forefront of interactive and digital entertainment since the debut of our first console in 1994. Our products delight millions across the world through incredible games, cutting edge experiences and access to many types of media.
This commitment to amazing our fans is at the core of who we are and one we share with Sony Corporation, internationally known as a leader in music, movies and consumer electronics.
We can only achieve this goal by welcoming talented people and empowering them to do their best work. From game developers to data scientists, software engineers to cybersecurity experts, marketing to accounting and finance professionals, we’re always looking for talented people who share a passion for creating and our commitment to delivering amazement.
