Staff Product Operations Manager

Posted 7 Hours Ago
Be an Early Applicant
Hiring Remotely in US
Remote
Senior level
Software
The Role
Own product operations: build AI-native workflows (Claude Code) to automate roadmap assembly and feedback analysis; lead cross-functional program and project management; align Product, Marketing, and Support; capture and synthesize customer/field feedback to inform prioritization and execution.
Summary Generated by Built In
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

Ready to scale the future of identity security? As our Staff Product Operations Manager, you’ll step into a high-octane role right at the intersection of strategy, execution, and cutting-edge AI automation. We are looking for a builder to engineer the operational systems and AI-native workflows that empower Saviynt’s product teams to move faster, execute smarter, and ship world-class solutions at scale.

If you are a master of cross-functional alignment and thrive on turning operational complexity into smooth, high-velocity execution, apply today and help us shape the next era of enterprise innovation!

WHAT YOU WILL BE DOING

    • Product Roadmap Presentation: Lead the development and delivery of roadmap presentations that clearly connect data-driven insights to strategic decisions. Build and maintain AI-native workflows using Claude Code to automate roadmap assembly, surface insights from product data, and accelerate the preparation of executive-ready materials. Collaborate cross-functionally to ensure feedback and analytics meaningfully shape product direction and outcomes.

    • Strategic Program & Project Management: Lead cross-functional projects, providing program management for major product initiatives. Serve as the primary interlock with Marketing and Support to ensure coordinated planning, shared visibility, and aligned execution. Partner with workstream owners to maintain alignment, ensure on-time delivery, and proactively address blockers or escalations.

    • Customer and Field Feedback: Own the end-to-end process for capturing, synthesizing, and routing customer and field feedback. Leverage Claude Code and AI workflows to continuously monitor feedback channels, auto-categorize inputs, identify emerging themes, and deliver structured summaries that keep the voice of the customer consistently represented in product planning and prioritization.

WHAT YOU BRING

    • 7+ years of experience in Product Operations, Program Management, Business Operations, or a closely related function, ideally in a fast-paced, high-growth enterprise software environment

    • Exceptional project management, planning, and organizational skills with meticulous attention to detail and a strong bias toward follow-through

    • Demonstrated track record of managing multiple complex, high-priority initiatives simultaneously, setting clear expectations, maintaining momentum, and delivering on time

    • Hands-on experience building AI-native workflows; proficiency with Claude Code or equivalent AI coding tools to automate operational processes and extract insight from large data sets

    • Strong command of collaboration and productivity tools (e.g., Jira, Asana, Confluence, Google Workspace, Lucidchart, Slack) with the ability to rapidly adopt new platforms as needs evolve

    • Highly analytical and process-oriented mindset, skilled at diagnosing inefficiencies, designing scalable systems, and operationalizing repeatable workflows

    • Deep empathy for global teams and customers, with a consistent track record of translating real-world business needs into actionable product inputs

    • Exceptional written and verbal communication skills, able to distill complex, nuanced topics into clear narratives for diverse audiences spanning Product, Marketing, Sales, and Executive Leadership

    • Highly self-directed with strong judgment, comfortable operating autonomously, navigating ambiguity, and handling sensitive information with discretion

    • Thrives in dynamic, fast-changing environments, solutions-oriented, resilient under pressure, and energized by the challenge of bringing order to complexity

    • Entrepreneurial by nature, passionate about continuous improvement, building from zero to one, and leaving every system better than you found it

If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Skills Required

  • 7+ years of experience in Product Operations, Program Management, Business Operations, or related function in enterprise software
  • Exceptional project management, planning, and organizational skills with strong follow-through
  • Proven track record managing multiple complex, high-priority initiatives and delivering on time
  • Hands-on experience building AI-native workflows and proficiency with Claude Code or equivalent AI coding tools
  • Strong command of collaboration and productivity tools (Jira, Asana, Confluence, Google Workspace, Lucidchart, Slack)
  • Highly analytical and process-oriented mindset, skilled at diagnosing inefficiencies and designing scalable systems
  • Deep empathy for global teams and customers; ability to translate business needs into actionable product inputs
  • Exceptional written and verbal communication skills for diverse audiences including executive leadership
  • Ability to operate autonomously, navigate ambiguity, and handle sensitive information with discretion
  • Entrepreneurial mindset and passion for continuous improvement and building systems from zero to one

Saviynt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Saviynt and has not been reviewed or approved by Saviynt.

  • Leave & Time Off Breadth Time off is described as flexible, with policies including flexible time off and mentions of unlimited PTO. This breadth can make time away easier to take alongside company holidays.
  • Wellbeing & Lifestyle Benefits In‑office amenities such as catered food, drinks, and snacks, plus social events like birthday celebrations and team outings, are highlighted. These lifestyle perks add day‑to‑day convenience and connection.
  • Career-Linked Recognition & Rewards Employee recognition is emphasized, with programs to celebrate those who go above and beyond. Regular recognition activities are cited alongside team bonding initiatives.

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The Company
HQ: El Segundo, CA
Year Founded: 2010

What We Do

Saviynt’s Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. The company brings together identity governance (IGA), granular application access, cloud security, and privileged access to secure the entire business ecosystem and provide a frictionless user experience.

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