Staff Product Manager

At Pilot, we're on a mission to grow the small business economy. Our product achieves this mission by giving small business owners unprecedented visibility into their business while taking all the pain out of managing their finances.

The foundation of financial insights is banking data. This team is responsible for the core automation (including AI) that ensures bank transaction data is accurate and timely. The team is also responsible for the user’s first impressions of Pilot: how we can use that data to make a user’s life easier. 

We're looking for a Staff Product Manager to own this important part of our product portfolio. You'll work to deliver a great customer experience in a sometimes unglamorous domain,  understanding what our customers need and working with your team to deliver the best experience possible.

You will:

• Drive an area of Pilot’s product and be responsible for that product delivering substantial impact for both our customers and our business
• Talk to customers, understand their problems, and turn those insights into great solutions
• Work closely with our engineers and designers to build and ship new features
• Make smart decisions about what to build next based on customer feedback and data
• Keep an eye on whether what we're building is actually helping customers
• Be an ambassador for your products who keeps our teams and customers excited about what we’re shipping

• A substantive track record of shipping product that demonstrably moves the needle
• 7+ years building products that customers love, especially in B2B
• Outstanding analytical, problem-solving, and decision-making skills
• An exceptional ability to learn complex things, and then explain them simply

• Experience as an entrepreneur running a business yourself
• A background in finance or accounting

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.
Pilot has over 2,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

• We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• Competitive benefits package including wellness benefits such as Modern Health, Headscape, One Medical, Aaptiv and Rightway
• Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
• 401(k) plan

The base pay range target for the role seniority described in this job description is $211,000 - $286,000 in San Francisco, CA. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.