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In this role, you will manage financial operations for a portfolio of clients, using Pilot software to create financial reports, develop accounting workflows, and ensure exceptional customer experiences. You'll also mentor team members and contribute feedback to enhance the product and workflows.
As a Senior Finance Operations Account Manager at Pilot, you will manage bookkeeping and accounting for a portfolio of clients, develop scalable workflows, and provide exceptional customer service. Your responsibilities will also include mentoring newer team members and leveraging technology to enhance financial processes and reports.
The Engineering Manager at Pilot will lead and mentor a team of engineers in building software solutions for small businesses. They will foster a collaborative team environment, manage performance, and oversee project execution. The role requires establishing relationships across teams and contributing to technical strategies while prioritizing team development and inclusion.
As a Manager on the CFO Services team, you will engage with clients to resolve financial challenges, develop financial models, manage budgets and forecasts, and enhance financial metrics, supporting their strategic growth and performance improvement.
The Sr. Customer Success Manager is responsible for managing renewals and retention strategies for Pilot’s customers. They will analyze customer data, drive optimal outcomes to reduce churn, and ensure a smooth customer journey by advocating for customer needs internally. The role involves proactive communication, contract negotiations, and cross-functional collaboration to achieve revenue targets.
As Social Media Lead at Pilot, you will develop and execute strategies to enhance engagement with content, manage social media projects, and integrate efforts with marketing and advertising initiatives. Responsibilities include creating tailored content, establishing brand voice, managing relationships with creators, analyzing performance metrics, and collaborating with various teams to support marketing goals.
As Product Marketing Lead at Pilot, you will bridge services and customers, conduct audience research, create compelling narratives, execute product marketing campaigns, and ensure alignment between product and marketing teams. Your aim is to deeply understand customer segments and advocate for their needs in go-to-market activities.
The Finance Operations Account Manager will be responsible for delivering high-quality bookkeeping services and providing strategic advice to customers. They will work closely with the Customer Operations teams and utilize our software to ensure accuracy and completeness of financial reports. The position requires a strong understanding of accounting principles and proficiency in using Quickbooks, Gusto, and Expensify.
The Senior Finance Operations Account Manager at Pilot will manage bookkeeping and accounting needs for a portfolio of clients, utilize Pilot software to enhance financial reporting, develop efficient accounting workflows, and mentor team members—all while adapting to the fast-changing financial back office landscape.
As the Social Media Lead at Pilot, you'll develop and execute innovative social media strategies to enhance engagement, create compelling content, build brand voice, and manage relationships with content creators. You'll collaborate across teams to integrate social media efforts with broader marketing goals and measure their effectiveness through analytics.
As Product Marketing Lead, you will conduct in-depth audience research, create compelling narratives, and execute product marketing strategies for SMBs. Your role is crucial in bridging the gap between services and users, ensuring that customer insights shape product development and marketing efforts to drive profitability.
As the Senior Marketing Manager for Paid Advertising at Pilot, you will develop and implement a performance marketing strategy across platforms, manage and optimize campaigns to maximize ROI, and lead audience targeting efforts to generate quality leads. Collaboration with cross-functional teams and effective budget management are key responsibilities.
The Sr. Marketing Manager, Paid Advertising at Pilot will own the performance marketing strategy, manage and optimize paid campaigns, collaborate with teams to ensure alignment on customer acquisition, and utilize data for audience targeting and performance analysis. The role aims to maximize ROI and drive lead generation for growth.
The Senior Product Designer will lead the end-to-end product design process, collaborating with Product, Engineering, and Operations teams to create intuitive product experiences and establish design standards. Responsibilities include developing workflows, wireframes, prototypes, and conducting user interviews while mentoring other designers.
The Sales Support Administrator is responsible for assisting Sales and Onboarding teams by ensuring customer data accuracy, preparing onboarding packets, facilitating internal communication, and improving processes for operational efficiency.
As a Senior Product Designer at Pilot, you will create user-centric designs that enhance the financial back office experience, collaborating with various teams to strategize and implement features. Responsibilities include prototyping, conducting user research, and mentoring other designers.
As a Senior Software Engineer on the Business Universe team, you will build and deploy software that enhances Pilot's bookkeeping service, collaborate with cross-functional teams, mentor peers, and maintain high-quality code. You will handle both backend and frontend technologies while ensuring the software supports real-time financial data analysis.
As a Senior Manager on the CFO Services team, you will leverage your financial and strategic acumen to assist clients with complex financial engagements, develop financial models, manage budgets, and support investor discussions. You'll lead and mentor junior team members while seeking process improvements and strategic opportunities within Pilot CFO Services.
As a Principal on the CFO Services team, you will provide strategic finance consulting to diverse startups, solving complex financial challenges, developing financial models, and overseeing budgets. You'll work closely with clients, mentor junior staff, and lead improvements to enhance service offerings, driving financial returns and strategic growth.
The Sr. Demand Generation Manager will develop and execute strategies to accelerate revenue growth in the Technology sector. Responsibilities include cross-functional collaboration with sales and product teams, planning omni-channel marketing campaigns, developing engaging content, and managing lead generation and nurture programs. The role requires hands-on execution and a data-driven approach to optimize marketing efforts.