Staff Product Manager

Posted 16 Hours Ago
Be an Early Applicant
Sydney, New South Wales, AUS
Hybrid
Expert/Leader
eCommerce • Fintech • Information Technology • Insurance • Software
Cover Genius protects millions of customers of the world’s largest online companies. Our goal is to protect all of them.
The Role
Own product vision, strategy, and roadmaps across multiple connected digital product areas. Align teams around OKRs, resolve cross-team dependencies, establish product discovery and experimentation standards, and guide high-stakes portfolio decisions. Shape responsible AI adoption, use data to inform investments, influence executives and senior stakeholders, and coach Product Managers. The role requires extensive technical product management experience, platform scaling expertise, generative AI experience, and enterprise systems and data integration knowledge.
Summary Generated by Built In
About Cover Genius

Cover Genius is the global infrastructure for embedded protection. Active in over 60 countries and all 50 US States, we protect the customers of the world’s largest digital companies, including Klarna, Revolut, Stripe, Priceline, Agoda, Booking.com, Turkish Airlines, Tongcheng Travel, eBay, and Uber, with seamless, end-to-end experiences. Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales.

Coming off a stellar year with 40% YoY revenue growth and a recent $100M capital raise, putting our valuation at $1.9BN, we are accelerating into our next phase of growth. As part of our team, you’ll help drive our AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure, while building the scalable technology powering the fast-growing $70B embedded protection market.

Our people are: Accountable, customer-obsessed, collaborative, driven

Our people are not: Passive, defensive, siloed, hesitant

About the Role

You're an experienced product leader who has owned strategy and roadmaps for customer facing digital products. This is a senior individual contributor role working globally across Product, Design, Engineering, external partners and senior leaders, including Executives. You'll need to communicate clearly, bring people with you and be comfortable making calls when there isn't an obvious answer. Your impact is measured by how much better the organization works because of you (the standards you set, the teams you unblock and the cross-team conflicts you resolve), not only by the products you ship yourself.

Key Responsibilities

  • Own the product vision, strategy and roadmap across multiple connected product areas, translating company goals into aligned OKRs across teams.

  • Stay ahead of market shifts, competitive threats and the wider insurtech and embedded distribution ecosystem, and spot cross-team risks and conflicts early. Unblock multiple teams at once by resolving conflicts, dependencies and unclear ownership before they affect delivery.

  • Set the standards and design the frameworks for discovery, experimentation, prioritization and measurement that other teams adopt, changing how the Product organization works and not just your own area.

  • Turn complex, multi-source data into clear insight, using hypothesis-driven development to de-risk major investments.

  • Make high-stakes trade-offs across a portfolio of initiatives, favoring long-term value over short-term output.

  • Shape how AI is used in our products and ways of working, balancing innovation with privacy, ethics and compliance.

  • Partner with Engineering, Design, Data Science, Marketing and external partners, and align senior stakeholders and Executives through clear, data-informed narratives.

  • Coach and mentor other Product Managers on discovery, PRDs, presentation clarity and stakeholder alignment, and set the standard for product documentation.

Skills & Experience

What you will bring:

  • 10+ years of Product Management experience, with a focus on technical product management and ownership of strategy and roadmaps for customer facing digital products.

  • A track record of building and scaling platforms in a fast-paced technology environment, with measurable business outcomes at scale.

  • Deep expertise in discovery, experimentation and evidence-based decision-making, including frameworks that other teams have adopted.

  • Hands-on experience using and shipping with generative AI, and already using it in your own product work, with a thoughtful approach to ethics, privacy and compliance.

  • Experience with complex enterprise systems and data integration, particularly B2B SaaS. Insurtech, fintech, travel or e-commerce experience is highly advantageous.

  • Experience coaching and mentoring other Product Managers.

  • Experience in high-growth SaaS startups or similar global tech companies.

  • Bachelor's degree in Computer Science, Engineering, or equivalent technical field.

What you will have:

  • The ability to influence senior leaders and Executives, and to communicate complex ideas clearly, both verbally and in writing.

  • Strategic thinker who connects the dots across products, markets and customers.

  • High autonomy and a strong sense of ownership, with a "good enough is not enough" mentality.

  • Result-driven, with a focus on measurable business impact.

  • Proactive: spots risks and opportunities early and acts on them.

  • Balances customer empathy with commercial outcomes.

  • Calm under pressure and in ambiguity, with a positive approach to change.

🤔 Why Cover Genius?

At Cover Genius, we create magic by turning the archaic into the extraordinary. We take one of the world’s oldest and most complex industries and reinvent it with world-class technology. Cover Genius doesn’t just disrupt legacy insurance; we make the impossible feel effortless.Our operating principles guide our mission: 

  • Make today matter: We deliver with urgency and excellence. We act decisively, move with intention, and hold a high bar.

  • Act with accountability: We own our commitments  and take pride in delivering results that move us forward.

  • Grow together: We are a collective of curious minds. We learn from wins and setbacks, share knowledge generously, and elevate each other every day.

  • Inspire each other: We push each other to think bigger and pull together to go further.

  • Champion our customers: We lead with empathy and center the customer, turning complex disruptions into seamless moments of trust.

  • Flexible Work Environment - Our teams are hybrid. We work from home on a Wednesday and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times.

  • Don't just take our word for it- hear about our culture straight from our people here: story time.

Ready to make an impact? If you’re looking for a place where you’ll be challenged, trusted, and empowered, we’d love to meet you!

The Legal & Privacy Stuff

Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

By submitting your application, you acknowledge that we may collect, store, and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.

Skills Required

  • 10+ years of Product Management experience focused on technical product management and strategy and roadmap ownership for customer-facing digital products
  • Track record of building and scaling platforms in a fast-paced technology environment with measurable business outcomes at scale
  • Deep expertise in product discovery, experimentation, and evidence-based decision-making
  • Hands-on experience using and shipping generative AI in product work
  • Thoughtful approach to AI ethics, privacy, and compliance
  • Experience with complex enterprise systems and data integration, particularly B2B SaaS
  • Experience coaching and mentoring Product Managers
  • Experience in high-growth SaaS startups or similar global technology companies
  • Bachelor's degree in Computer Science, Engineering, or an equivalent technical field
  • Insurtech, fintech, travel, or e-commerce experience
  • Ability to influence senior leaders and executives and communicate complex ideas clearly
  • Strategic thinking connecting products, markets, and customers
  • High autonomy, ownership, and focus on measurable business impact

Cover Genius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cover Genius and has not been reviewed or approved by Cover Genius.

  • Flexible Benefits — Flexible working conditions and work-from-home options are emphasized across employer materials and role descriptions. These elements are positioned as a core part of the package alongside wellness initiatives.
  • Leave & Time Off Breadth — Unlimited PTO and paid parental leave appear prominently, with wellness time also referenced. These policies indicate breadth beyond statutory minimums.
  • Equity Value & Accessibility — Employee stock options are presented as standard, with additional peer and founder awards supporting recognition. Equity participation is framed as a way for staff to share in company success.

Cover Genius Insights

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The Company
HQ: San Francisco, CA
600 Employees
Year Founded: 2014

What We Do

Cover Genius is the insurtech for embedded protection. Together, we protect the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Cover Genius’ vision is to protect all the customers of the world’s largest online companies through XCover, an award-winning global distribution platform for any line of insurance or warranty, with an API for instant claims payments that holds an industry-leading NPS of +65‡. Cover Genius and its partners co-create solutions that embed protection that’s licensed or authorized in over 60 countries and all 50 US States.

Why Work With Us

We are a vibrant international team that promotes inclusivity and celebrates our differences. We are growing fast, we provide our employees with professional development opportunities and we promote within through our bi-annual performance review cycles. We are bold enough to take chances, to challenge the status quo and inspire each other.

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