Staff Product Manager | Payments

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Brazil
Remote
Mid level
Fitness • Healthtech
Our mission is to make every company a wellness company.
The Role
Lead the Payments product roadmap to improve authorization and reduce chargebacks. Partner with Finance, vendors, engineering, and data to set OKRs, define KPIs, manage backlog, and drive fraud-prevention and payment success initiatives to support subscriber growth.
Summary Generated by Built In

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!


THE OPPORTUNITY


We are looking for a Staff Product Manager to join our Payments team in Brazil! ! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. 

We are looking for a hands-on and results-driven Product Manager to lead our payments initiatives. In this role, you will work closely with the Finance teams and interface directly with our vendors to improve our payments success rate and contribute with the company’s growth. You will implement strategies to reduce churn caused by payment failure and optimize the overall authorization rate within the payment providers. You will own the product roadmap for Payments integrations.


YOUR IMPACT

  • Improve authorization rate, directly contributing to the company’s bottom line and keep sustainable growth of subscribers and clients base.
  • Reduce payment losses with chargeback.
  • Build, communicate, and review your product strategy with internal stakeholders to get the buy-in and ensure support to the fraud prevention initiatives.
  • Drive product planning, build and manage a well-thought-out roadmap of your product.
  • Work closely with data and engineering teams to ensure that we extract actionable information and knowledge from raw data that supports good product decisions.
  • Create OKRs, goals, metrics, KPIs and track their progress;
  • Manage our backlog and lead meetings with engineers, data analysts, designers and stakeholders.
  • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

  • 2–4 years of experience leading impactful product development and with a proven track record.
  • Result-driven and data-oriented, with a proven ability to use metrics and insights to iterate and deliver outcomes. 
  • You are very organized and communicate clearly and know how to keep stakeholders informed timely without having to jump in a call for it.
  • You dominate numbers and how to extract valuable insights from data to make informed decisions.
  • Strong problem-solving skills and comfortable navigating ambiguity and making pragmatic decisions in unstructured environments.
  • Collaborative and approachable being an effective communicator who builds trust and works seamlessly with engineers and cross-functional teams.
  • You don't need to have prior experience in the payments ecosystem.
  • Curiosity, mastery of AI fundamentals, and a willingness to learn AI are also requirements
Seen as a Plus
  • Experience with payments is a plus, but not mandatory.
  • Prior experience with strong data analysis.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!


Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 
#LI-BG1

#LI-REMOTE

Skills Required

  • 2-4 years of experience leading impactful product development
  • Must be located in and eligible to work in Brazil (role open only to candidates in Brazil)
  • Result-driven and data-oriented, able to use metrics and insights to iterate and deliver outcomes
  • Highly organized and clear communicator who keeps stakeholders informed proactively
  • Strong quantitative skills; able to extract valuable insights from data to make informed decisions
  • Strong problem-solving skills and comfortable navigating ambiguity
  • Collaborative, approachable, and effective working with engineers, data analysts, designers, and stakeholders
  • Mastery of AI fundamentals and willingness to learn/apply AI
  • Experience with payments
  • Prior experience with strong data analysis

Wellhub Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellhub and has not been reviewed or approved by Wellhub.

  • Wellbeing & Lifestyle Benefits Access to a free, high‑tier Wellhub membership and a wide network of gyms, studios, and digital wellness resources underscores strong investment in holistic wellbeing. Family add‑ons and mindfulness, nutrition, and mental‑health tools extend the benefit’s everyday utility.
  • Leave & Time Off Breadth Generous paid time off, birthday leave, and substantial parental leave support rest and family needs. Flexible‑first work, home‑office setup support, and monthly remote‑work allowances further enable balance.
  • Healthcare Strength Health coverage spans medical, dental, vision, disability, life, and mental‑health support, with no‑cost employee premiums in some locations. FSAs, abortion travel support, and pet insurance broaden the protective scope.

Wellhub Insights

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The Company
HQ: New York, NY
2,200 Employees
Year Founded: 2012

What We Do

Wellhub is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. More than 26,000 companies in 13 countries use Wellhub to give their millions of employees access to best-in-class corporate wellbeing programs that are proven to drive widespread employee adoption and engagement. With Wellhub, employees can check-in with their wellbeing every day. The result is better productivity, higher retention, and lower healthcare costs. This is the Wellhub Effect. Since our founding in 2012, we’ve grown into a global team of over 2,200 employees. Headquartered in New York City, Wellhub continues to expand its reach and impact, helping companies worldwide to foster wellbeing—and we're just getting started!

Why Work With Us

Your wellbeing, our mission. We are a team of passionate people driving meaningful impact in workplace wellness. We foster a culture of trust, open communication, and learning, where every perspective matters and you're empowered to take ownership of your role and wellbeing. Join us in shaping a healthier world—for you and for companies everywhere!

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