Staff Product Manager, Cortex

Reposted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
191K-225K Annually
Senior level
Fintech • Cryptocurrency
Robinhood's mission is to democratize finance for all.
The Role
As a Staff Product Manager for Cortex, you will lead the product roadmap, drive AI technical strategy, ensure compliance, and oversee cross-functional execution to enhance customer experience.
Summary Generated by Built In
Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the Team + Role

Cortex is Robinhood's consumer-facing AI — designed to be the intelligent layer across your entire financial life. Today, Cortex helps millions of customers research investments, analyze their portfolios, and hone their trades through natural conversation. Tomorrow, it will deliver holistic financial planning and personalized advice, becoming the always-on financial partner that every customer deserves but few have ever had access to.

We're looking for a Staff Product Manager to own and drive Cortex forward. You'll lead the evolution from a powerful research assistant to an AI that can reason, plan, and act on behalf of customers — across investing, spending, saving, and beyond. This role demands equal parts technical depth and consumer intuition: you'll shape the AI architecture alongside engineering leaders while obsessing over the experiences that make customers trust and rely on Cortex every day.

This role is based in our Menlo Park, CA or New York City, NY office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What You'll Do
  • Own the Cortex product roadmap end-to-end — from improving the core conversational experience today to defining the path toward AI-powered financial planning and advice
  • Drive the technical direction alongside engineering leads — making high-conviction decisions on AI architecture, model strategy, and system design that keep Cortex at the frontier of what's possible
  • Build and evolve evaluation frameworks at scale — establish the automated quality, accuracy, and safety measurement systems that let the team ship with confidence and improve continuously
  • Ship consumer experiences that drive adoption and retention — find the moments where AI creates real value in customers' financial lives and deliver them with craft and speed
  • Navigate the regulatory landscape — partner with Legal & Compliance to responsibly expand what Cortex can do, from neutral research toward personalized financial guidance
  • Lead cross-functional execution across engineering, design, data science, compliance, and operations — turning ambiguity into shipped product
What You Bring
  • Bachelor's degree, Master's, or equivalent experience
  • 7+ years of consumer-facing product management, with 3+ years on AI/ML-powered products
  • AI Architecture & Technical Strategy — Deep fluency in LLM architectures, agentic systems, and retrieval-augmented generation; able to hold strong, informed opinions on build-vs-buy decisions, model selection, and system design alongside engineering leaders
  • Industry Pace-Setting — Track record of translating rapid advances in AI research and tooling into product roadmap decisions, ensuring the product stays at or ahead of the frontier rather than reacting to it
  • Evaluation & Continuous Improvement — Experience building and evolving evaluation frameworks that measure AI quality, accuracy, and safety at scale; able to establish systematic feedback loops and quality bars that enable the team to ship with confidence and improve continuously
  • Consumer-Obsessed AI Product Craft — Ability to identify high-impact, user-facing improvements across a full AI product experience and ship them iteratively, turning a complex AI system into an intuitive financial companion customers trust and rely on daily
  • Strong sense of urgency, high ownership, and comfort operating in ambiguity across a fast-moving technical and regulatory landscape
  • Experience shipping AI products in financial services or other regulated industries
  • Familiarity with LLM evaluation and observability tooling
  • Experience with agentic AI systems in production
  • Background in financial advice, portfolio management, or wealth-tech products
What we offer
  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more!
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$191,000$225,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$168,000$198,000 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$150,000$176,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Skills Required

  • Bachelor's degree, Master's, or equivalent experience
  • 7+ years of consumer-facing product management experience
  • 3+ years on AI/ML-powered products
  • Deep fluency in LLM architectures
  • Experience with evaluation frameworks for AI quality
  • Experience shipping AI products in financial services

Robinhood Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Robinhood and has not been reviewed or approved by Robinhood.

  • Healthcare Strength Company materials emphasize best-in-class medical, dental, and vision coverage alongside mental-health support and life/disability insurance. Feedback suggests employer-paid coverage levels are strong for employees and solid for dependents.
  • Parental & Family Support Paid parental leave and fertility benefits are consistently highlighted, with leave lengths described as generous for the industry. Feedback suggests these family-forming supports compare favorably to many fintech peers.
  • Wellbeing & Lifestyle Benefits A flexible lifestyle wallet, commuter support, and rich office perks (catered meals, snacks, events) are prominently featured. Feedback suggests these everyday perks enhance the overall value of the package.

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The Company
HQ: Menlo Park, CA
Year Founded: 2013

What We Do

Robinhood Markets, Inc. (NASDAQ: HOOD) transformed financial services by introducing commission-free stock trading and democratizing access to the markets for millions of investors. Today, Robinhood, through its subsidiaries, lets you trade stocks, options, futures (which includes event contracts), and crypto, invest for retirement, earn with Robinhood Gold, and access an expert-managed portfolio with Robinhood Strategies. Headquartered in Menlo Park, California, Robinhood puts customers in the driver’s seat, delivering unprecedented value and products intentionally designed for a new generation of investors. Additional information about Robinhood can be found at www.robinhood.com.

Why Work With Us

At Robinhood, we are building an elite team, applying frontier technologies to the world’s biggest financial problems. Every role can make a real impact. We’re a team of builders, doers, and bold thinkers who thrive in a high-performance environment and take pride in raising the bar for ourselves and the millions of customers we serve.

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