Staff Product Manager, Commercial Sales Enablement

Posted 5 Days Ago
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Warren, MI, USA
Hybrid
Senior level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
We make amazing products people love, for every journey.
The Role
The Staff Product Manager will lead the Commercial Catalog, Pricing, and Billing workstream, defining product vision and collaborating with various teams to deliver effective commercial solutions for software sales.
Summary Generated by Built In
Description
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
The Role:
The Staff Product Manager, Commercial Software Platform - Sales Enablement owns and drives the Commercial Catalog, Pricing & Billing workstream. In this role, you will define the product vision and roadmap for how we package, price, and bill our commercial software offerings, enabling sales teams to confidently sell and scale our portfolio.
You will partner closely with Sales, Finance, Legal, Engineering, and Operations to deliver a modern, flexible commercial platform that supports complex offers, multi-channel selling, and frictionless quote-to-cash experiences.
If you are excited about building the commercial backbone that powers how we sell and monetize software at scale, and enjoy working at the intersection of sales, finance, and technology, we'd love to hear from you.
What You'll Do (Responsibilities):
Strategic Leadership & Vision
  • Commercial Catalog & Pricing Strategy: Own the commercial catalog and pricing strategy for software products, bundles, and add-ons. Define how offers are modeled in the catalog, including tiers, bundles, discounts, and promotions that support diverse customer segments and channels. Ensure catalog and pricing structures are scalable, governable, and aligned with finance and legal standards.
  • Billing & Monetization Leadership: Lead the billing and monetization workstream across the full quote-to-cash lifecycle, including quoting, order management, rating, invoicing, payments, adjustments, and renewals. Partner with Finance/Accounting to ensure revenue recognition, taxation, and compliance requirements are met. Work with Engineering to translate business rules into robust, configurable billing capabilities and APIs.

Product Management Excellence
  • Roadmap, Execution & Adoption: Build and maintain a clear, prioritized roadmap for catalog, pricing, and billing capabilities across the Commercial Software Platform. Lead discovery with Sales, Sales Operations, and Commercial teams to understand pain points and translate them into impactful features. Collaborate with Engineering to shape initiatives/EPICs and features-while Engineering owns user stories and detailed acceptance criteria-making trade-offs that balance value, feasibility, and risk.
  • Cross-Platform Alignment & Go-to-Market: Engage with Commercial Platform Product and Engineering teams to ensure interlock on vision, dependencies, and implementation planning. Partner with Enablement to successfully launch new capabilities, including playbooks, training, and go-to-market coordination that drive adoption and measurable business impact.

Customer, Seller & Business Outcomes
  • Data-Driven Optimization: Define and track key success metrics (e.g., catalog accuracy, quote cycle time, billing accuracy, discounting discipline, revenue realization). Use data and experiments to refine pricing constructs, simplify offers, and reduce friction for sellers and customers. Identify and mitigate operational and customer-impacting issues across catalog, pricing, and billing flows, driving continuous improvement.

Governance & Stakeholder Alignment
  • Commercial Governance & Source of Truth: Establish clear governance for catalog changes, pricing approvals, and discounting policies. Align stakeholders around a single commercial source-of-truth for products, offers, and terms. Communicate vision, decisions, and trade-offs clearly to executive, business, and technical audiences, driving alignment across Sales, Finance, Legal, and Engineering.

Yours Skills & Abilities (Required Qualifications):
  • 10+ years of overall industry experience, with Staff-level Product Management or closely related experience in e-commerce, SaaS, e-commerce, or enterprise platforms .
  • Hands-on experience with catalog, pricing, CPQ (configure-price-quote), billing, or ERP/monetization platforms (e.g., Salesforce CPQ, Zuora, SAP, Oracle, custom billing systems).
  • Strong understanding of quote-to-cash processes (quoting, contracting, pricing, invoicing, payments, renewals).
  • Demonstrated ability to own a product area end-to-end, including strategy, roadmap, requirements, execution, and post-launch optimization .
  • Proven ownership mindset, with a track record of leading large, ambiguous problem spaces from concept to outcome.
  • Comfort working with technical teams, including discussing APIs, data models, architecture trade-offs, and system integrations .
  • Proven track record of influencing cross-functional stakeholders and driving alignment across Sales, Finance, Legal, and Engineering.
  • Strong leadership and communication skills, with the ability to simplify complex topics, drive decisions, and inspire confidence across levels.

What Can Give You a Competitive Edge (Preferred Qualifications):
  • Experience in automotive, mobility, industrial, or other complex B2B domains .
  • Background in subscriptions, usage-based pricing, or multi-year contracts .
  • Prior work on global catalogs supporting multiple regions, currencies, tax regimes, and channels.
  • Prior experience with the Zuora Billing Platform is a strong advantage.

Leadership Competencies:
  • End-to-End Ownership: Operates as an owner for the commercial catalog, pricing, and billing domain, connecting strategy to execution and measurable outcomes across the quote-to-cash lifecycle.
  • Systems & Platform Thinking: Understands how catalog, pricing, CPQ, billing, and ERP/monetization platforms fit together, making design and prioritization decisions that support scalable, governable, and compliant solutions.
  • Cross-Functional Influence: Builds strong partnerships with Sales, Finance, Legal, Engineering, and Operations; drives alignment across diverse stakeholders and reconciles competing priorities through clear communication and data-driven decisions.
  • Customer & Seller Empathy: Balances the needs of customers, sellers, and operators, designing experiences and tools that reduce friction, improve accuracy, and enable confident selling at scale.

Company vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, though which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
#LI-KE2
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel <25% for this role.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Skills Required

  • 10+ years of overall industry experience
  • Hands-on experience with catalog, pricing, billing, or ERP/monetization platforms
  • Strong understanding of quote-to-cash processes
  • Demonstrated ability to own a product area end-to-end
  • Proven ownership mindset leading large problem spaces
  • Comfort working with technical teams and discussing systems
  • Proven track record of influencing cross-functional stakeholders
  • Strong leadership and communication skills

What the Team is Saying

Kendra
Brady
Eseme Owoseni
Emrik
Divya
Navya
Yousuf
Eseme
Charles
Antonino Destasi
Jeremiah Hamlin
Victoria
Matt Zebiak
Sri
Jeremiah

General Motors Compensation & Benefits Highlights

  • Healthcare Strength Health coverage spans multiple plan options with medical, behavioral health, dental, vision, prescriptions, and wellness resources, alongside HSAs/FSAs to manage costs. In select regions, ConnectedCare coordinates care to lower premiums and out‑of‑pocket expenses.
  • Retirement Support Retirement funding includes a 401(k) with a 4% company contribution plus up to a 6% match, with a pension option for eligible employees. This structure emphasizes long‑term financial security for many roles.
  • Parental & Family Support Family supports include paid parental leave, substantial vacation and holiday time, backup childcare, and family‑building assistance with a defined lifetime maximum. Mental‑health programs add no‑cost counseling or coaching sessions each year.

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The Company
HQ: Detroit, MI
165,000 Employees
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

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