Staff Product Manager, Billing

Posted 6 Days Ago
Be an Early Applicant
Burnaby, BC
152K-228K Annually
Senior level
Cloud • Legal Tech • Software
The Role
The Staff Product Manager will lead the vision, strategy, and execution for Invoicing and Expense products, collaborating with cross-functional teams in a FinTech environment. Responsibilities include conducting market research, developing roadmaps, coaching junior product managers, and ensuring alignment with the company's mission and OKRs.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Staff Product Manager to join our Invoicing and Expense Team. This role sits within the Product Management function and reports to the Group Product Manager, FinTech.This role can be performed from one of our Canadian offices, or remotely from the US or Canada or a combination of both.

What you’ll work on:

  • As a Staff Product Manager for Invoicing and Expense products at Clio, you will spearhead the vision, strategy, and roadmap execution for our existing and new product lines. As the successful candidate, we will rely on your tried, tested and well honed product management skills combined with your experience in the Fintech space to shape the trajectory of this area. The business will look to you to articulate where the market is going, how we should stay ahead of that from a product perspective and to collaborate cross functionally and work with engineering and design teams to execute against the roadmap that you've set.

  • Product Leadership + Execution: In collaboration with your Developer and Designer counterparts (your triad) you will drive successful outputs and outcomes in your product area. Working from the overarching strategy set by your Group Product Manager you will develop a roadmap in conjunction with your peers that moves our business forward and evangelize this throughout the company.

  • Strategy and Prioritization: You will drive customer and market research, identify opportunities, develop unbiased business cases and determine priorities that help Clio best deliver on our mission and against our annual OKRs. You will build conviction in the initiatives that you chose to invest in and be willing to pivot when priorities change or new information comes to light.

  • Market and Customer Understanding: We truly believe that the success of our customers comes first so expectations for Product Managers to be the expert on the user is high. As such, constant communication with customers, (existing, churned and prospect), as well as a deep understanding of the markets in which we operate will be expected. This will be complemented by deep quantitative data to complete the customer picture.

  • Coaching and Mentoring: Clio will look to you to coach and mentor other Product Managers in their craft and, in conjunction with product leadership, contribute to the continuous up-leveling of the product function and contributing to the culture as a whole. 

What you bring:

  • Previous Invoicing, Billing, or Spend Management experience with solid financial literacy skills. If that experience extends to a verticalized Saas even better!

  • 6-8 years plus experience in product management with a number of them in FinTech or Financial Services 

  • A significant number of failures and successes under your belt; the learnings of which you can bring to Clio

  • Multiple 0-1 product launches that you’ve managed from conception to launch and scaled

  • Can work in a highly collaborative team without ego

  • Can build credibility as a trusted product expert and confidently lead initiatives by defining success criteria and engaging cross-functional stakeholders

Bonus points if you have:

  • Strong understanding of legal tech trends, compliance standards, and industry regulations.

  • Additional Fintech roles (payments, accounting, payroll) 

  • Ability to bridge the gap between legal requirements and technological solutions.

Product at Clio

Our market opportunity is rare in its scale and powered by a strong business model, world-class investors and advisors and a product management team which is global and world-class (if we do say so ourselves)! Clio is growing rapidly with massive growth opportunities for Product Managers. 

Speaking of product at Clio… we’ve worked hard to develop an excellent product management culture with empowered PMs who are highly regarded and influential within the organization. Our team is composed of seasoned professionals from a diverse set of product backgrounds. Clio invests heavily in developing Product Managers, growing leaders and in the broader Product communities in which we operate.

We pride ourselves on being ‘human and high performing’ and creating a workplace where you can be challenged, supported and bring your whole self to work.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $152,100 to $190,100 to $228,100 CAD.Please note there are a separate set of salary bands for other regions based on local currency.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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