We are looking for an AI Product Manager for our Navan Edge team in Palo Alto. Your mission is to evolve Navan Edge into a proactive AI travel agent. You won't just be building features; you’ll be designing the autonomous systems that anticipate traveler needs before they even arise.
What You’ll Do
- Architect Agentic Experiences: Design and scale AI-driven "agentic" workflows that handle end-to-end travel logistics
- Define the AI Strategy: Lead the vision for how Generative AI, RAG, and personalized LLM fine-tuning can create a "hyper-personalized" experience for every traveler.
- End-to-End Life Cycle Orchestration: Map the traveler’s journey, Pre-trip, During-trip , and Post-trip into a single, invisible AI thread.
- Predictive Problem Solving: Define the logic for "Ghost-Concierge" moments, where the AI detects a missed connection and has three alternative options ready for a one-tap confirmation before the traveler even lands.
- Data-Driven Navigation: Use data not just for reporting, but to identify patterns where AI can reduce "travel friction." You’ll define KPIs around autonomous task completion and AI-to-human handoff efficiency.
- Cross-Functional Orchestration: Partner with AI Research and ML Engineering to balance model performance with latency and cost. Collaborate with Design to rethink how to merge conversation with UI components.
- Champion Trust & Safety: Ensure that AI-driven travel recommendations are unbiased, secure, and compliant with global data privacy standards.
What We’re Looking For
- 5+ Years of PM Experience: Proven success in a high-growth SaaS environment, with at least 2+ years specifically focused on AI/ML products.
- Technical Foundation: A Computer Science degree or equivalent. You should be comfortable discussing token limits, vector databases, and the trade-offs between different foundation models (e.g., GPT-4o, Claude, Gemini).
- The Modern Generalist: You don’t just use AI; you think in AI, constantly seeking ways to augment your capabilities and stay ahead of the curve in a rapidly evolving digital landscape.
- Strategic Prioritization: You are a "prioritization hero" who knows how to balance long-term model R&D with the immediate need for shipping user value.
- Iterative Execution: A track record of moving fast in an environment where the AI landscape changes weekly.
- The "Traveler’s Heart": A genuine love for travel and an obsession with solving the messy, real-world problems of business trips.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
What the Team is Saying
Navan Compensation & Benefits Highlights
How does Navan ensure its pay and bonus plans are competitive?
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
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What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
