Most lending work still happens in spreadsheets, inboxes, and outdated systems. Loancrate is an AI company building a fast, cloud-native platform that automates tasks and workflows so teams can move loans forward with less manual effort and clearer decisions. We care about speed, accuracy, and calm workflows that help real people do great work.
If you enjoy turning complicated, rule heavy tasks into simple, practical software and want to design how humans and AI collaborate this is a great fit.
The role in one lineTake ownership in end to end product research and design for core workflows in a complex, regulated product and help mature our design system and philosophy as we scale.
What you’ll doOwn problems, not just screens. Partner with product and engineering to frame the job to be done and choose the simplest solution that works.
Design from sketch to ship. Create flows and wireframes, polish UI in Figma, and collaborate closely through launch and iteration.
Make hard things easy. Turn dense rules and edge cases into clear steps, helpful defaults, and clear the way for users to accomplish their goals.
Shape human-in-the-loop AI. Design when the system should automate, when it should ask, and how it explains itself.
Keep the system coherent. Evolve components, patterns, and guidelines so teams build quickly and consistently.
Write clear words. Labels and microcopy that build trust and reduce cognitive load. Clearly document requirements and product expectations for engineering.
Learn with users. Run lightweight research and usability tests. Fold insights back into the work.
Collaborate with Clients. Engage closely with our clients and subject matter experts to understand business needs and understand their expectations for user experience.
Measure outcomes. Define success, review data, and improve what you ship.
Raise the bar. Give and receive thoughtful feedback. Advocate for quality where it matters.
Strong product taste. Your work feels obvious in hindsight.
You sweat details (states, keyboard flows, loading, errors, accessibility) and still move quickly.
Comfortable navigating complexity and explaining it simply.
Clear communicator who invites healthy debate.
5+ years designing end-to-end for complex SaaS or enterprise tools.
Portfolio showing clean UX and high-quality UI craft (data heavy views a plus).
Fluency in Figma (components, variants, auto-layout) and rapid prototyping (platform agnostic).
Experience planning and running lean research.
Ability to collaborate deeply with engineering and product and explain rationale clearly.
Comfortable working in fast, ambiguous environments.
Need someone who has been design lead or founding designer at startup.
Nice to have
Experience with document or data driven workflows.
Built or maintained a multi-team design system.
Worked on products with automation, assistants, or explainable AI.
Familiarity with lending, fintech, or other regulated domains.
Shipped an improvement that reduces time on task, addresses a user need, or improves usability in a core task.
Contributed documented components or patterns to the design system. Improved design operations or organization.
Ran at least one user test or SME feedback workshop and shared a concise readout that led to design improvements.
Built strong working rhythms with product and engineering partners.
Remote within the U.S., with periodic in-person collaboration. We protect maker time and value written updates and asynchronous updates. No unnecessary meetings here.
Compensation & benefitsCompetitive salary and equity. Medical, dental, and vision. flexible PTO. Your choice of hardware. Learning budget. Team onsites.
How to applySend a portfolio link that highlights two projects:
A complex workflow you simplified.
A system, feature, or component others now rely on. What changed and how you measured improvement.
We are an Equal Opportunity Employer.
We welcome and encourage all applicants and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
We are committed to providing reasonable accommodations to individuals with disabilities. If you need assistance or an accommodation during the application process, please contact us.
Where legally required, we include compensation ranges and benefit information in our job postings. The posted pay range reflects the minimum and maximum target for this role and may vary based on skills, experience, and location.
Top Skills
What We Do
Today, mortgage lenders are stuck running their companies on software products built 20 years ago. These products are slow and unstable, and end up costing lenders millions of dollars in other otherwise preventable mistakes every year. LoanCrate solves those problems and more, helping lenders improve the home-buying experience for people all over the country.
Since starting in January 2021, our remote team has closed a $4m seed round, grown to 9 people, and launched our first product. And since adopting LoanCrate in June, our customers have used LoanCrate to power >$7.5b in new home loans. We're on track to achieve strong profitability by mid-2022 after doubling (or more) our team size in the meantime.
Why Work With Us
Our team is a group of people excited to tackle the complexity of the home-lending industry. We care about collaboration, very open communication covering the good & the bad so that we learn from our decisions quickly, and ultimately having fun while we're building. You'll fit in well if you like diving deep quickly!
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