Staff Product Designer

Posted 5 Hours Ago
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Austin, TX, USA
In-Office
Senior level
Information Technology
The Role
Lead platform-level product design: define experience strategy, set north-star visions and interaction models, create code-backed prototypes, drive cross-team alignment, evolve design systems, mentor senior designers, and measure outcomes across multi-product ecosystems.
Summary Generated by Built In

Staff Product Designer (Platform)

Redefining Product Design at System Scale

At Omnicell, we’re redefining medication management through a unified cloud platform that spans devices, applications, and AI-powered intelligence.

We’re looking for a Staff Product Designer to operate at the platform level—someone who doesn’t just design features, but shapes the system, sets direction, and drives outcomes across an entire product ecosystem. This is a role for a designer who leads through vision, prototypes the future, and aligns cross-functional teams around a unified experience.

What This Role Is

This is not a feature-level design role.

You will:

  • Own experience strategy across a platform or major product surface, not just individual workflows
  • Define north star vision and design principles that guide multiple teams
  • Use interactive, code-backed prototypes as the primary vehicle for strategy, alignment, and delivery
  • Operate as a force multiplier, elevating the quality and impact of multiple designers and teams

You will collapse the distance between idea and execution, turning ambiguity into direction, and direction into shipped outcomes.

Responsibilities

Platform Strategy & Systems Thinking

  • Define and drive end-to-end experience strategy across a platform or large product ecosystem
  • Establish north star visions, experience principles, and interaction models that scale across teams
  • Architect cross-product journeys, workflows, and information architecture, ensuring consistency and coherence
  • Identify opportunities to unify fragmented experiences into a single, opinionated platform experience

Design Leadership & Direction Setting

  • Lead design for ambiguous, high-impact problem spaces where no clear solution exists
  • Translate company strategy into clear design direction and roadmaps
  • Set the bar for design quality through hands-on prototyping and system-level thinking
  • Drive alignment across Product, Engineering, and executive stakeholders

Advanced Prototyping & AI-Native Design

  • Use prototypes as the primary tool for strategy, validation, and communication
  • Push boundaries with AI-assisted design, adaptive interfaces, and intelligent workflows
  • Explore and define new interaction paradigms (AI copilots, automation, predictive UX)
  • Guide teams on when and how to leverage Figma Make, code-based prototyping, and AI tools

(Elevates senior expectation of delivering prototypes into setting how prototypes are used org-wide)

Cross-Team Influence & Organizational Impact

  • Lead multi-team initiatives that span products, services, and customer journeys
  • Influence decisions at the director, VP, and cross-functional leadership level
  • Resolve conflicting priorities and drive cohesive platform decisions
  • Act as a connector across teams, ensuring consistency without slowing velocity

Customer & Domain Leadership

  • Frame complex problem spaces through systems-level customer understanding
  • Guide research direction and synthesize insights into strategic opportunities
  • Ensure solutions drive measurable outcomes (adoption, efficiency, safety, revenue impact)
  • Bring a service design mindset to multi-step, real-world workflows

Design System & Platform Governance

  • Shape and evolve the design system, patterns, and interaction models as a platform asset
  • Drive adoption and governance of shared components, tokens, and UX standards
  • Establish mechanisms for consistency at scale without blocking innovation

Mentorship & Team Leadership

  • Mentor senior designers and elevate overall team capability
  • Provide directional critique, not just tactical feedback
  • Define and reinforce design culture, standards, and ways of working
  • Serve as a thought leader for modern product design practices (AI, prototyping-first, systems thinking)

What You Bring

Experience

  • 8+ years in product design, with significant experience on platforms, ecosystems, or multi-product systems
  • Demonstrated ownership of large, ambiguous initiatives with measurable business impact
  • Experience influencing multiple teams or product areas simultaneously

Strategic & Systems Thinking

  • Proven ability to define experience strategy, IA, and system-level design frameworks
  • Track record of driving cross-product consistency and platform unification
  • Ability to connect user needs, business strategy, and technical constraints into clear direction

Execution Excellence

A portfolio showcasing:

  • Platform-level thinking, not just features
  • End-to-end journeys across systems
  • Prototypes as deliverables, not static design artifacts
  • Clear linkage to business and user outcomes

AI & Modern Design Workflow

  • Deep experience integrating AI into product design workflows
  • Comfort with code-backed prototyping tools (e.g., Figma Make, Claude Code, Builder.io, Lovable, or equivalent)
  • Ability to critically evaluate and guide AI-generated outputs at scale

Leadership & Influence

  • Demonstrated ability to lead without authority, influencing senior stakeholders
  • Strong storytelling and communication skills, able to align executives and cross-functional teams
  • Experience mentoring other designers and raising team standards

Bonus (High Signal in SV Market)

  • Experience designing enterprise SaaS platforms or regulated environments (e.g., healthcare)
  • Background in service design, operations, or systems design
  • Experience shaping design organizations, governance models, or design systems at scale

What Success Looks Like

  • Teams operate from a shared platform vision, not fragmented design decisions
  • Prototypes drive alignment and execution across Product & Engineering
  • Users experience a cohesive, intuitive system, not disconnected tools
  • Design becomes a strategic driver of business outcomes, not a downstream function

#LI-MG2


About Us
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”   
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 
Our guiding principles inform everything we do: 
  • As Passionate Transformers, we find a better way to innovate relentlessly. 
  • Being Mission Driven, we consistently deliver on our promises. 
  • Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
  • Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
  • Intellectually Curious, eager to think deeper to learn and improve.
  • In Doing the Right Thing, we lead by example in ALL we do. 
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About the Team

Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected]

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Skills Required

  • 8+ years in product design with significant platform, ecosystem, or multi-product systems experience
  • Demonstrated ownership of large, ambiguous initiatives with measurable business impact
  • Experience influencing multiple teams or product areas simultaneously
  • Portfolio showing platform-level thinking, end-to-end journeys, and prototypes as deliverables
  • Deep experience integrating AI into product design workflows
  • Comfort with code-backed prototyping tools (e.g., Figma Make, Claude Code, Builder.io, Lovable, or equivalent)
  • Proven ability to define experience strategy, information architecture, and system-level design frameworks
  • Ability to mentor senior designers and provide directional critique
  • Experience designing enterprise SaaS platforms or regulated environments (e.g., healthcare)
  • Background in service design, operations, or systems design
  • Experience shaping design organizations, governance models, or design systems at scale

Omnicell Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omnicell and has not been reviewed or approved by Omnicell.

  • Leave & Time Off Breadth Time off offerings are described as ample, including paid sick days, family medical leave, and paid volunteer time, which supports work-life balance for many. Benefits are also indicated to begin on the first day of employment, improving immediate access to time-off related programs.
  • Healthcare Strength Health coverage is presented as comprehensive, spanning medical, dental, vision, life, and disability insurance along with mental health benefits. This breadth indicates a well-rounded healthcare package for physical and mental wellbeing.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle supports extend beyond core insurance through items like a fitness stipend, commuter benefits, and a remote work program. These perks broaden the overall rewards package and can improve day-to-day affordability and flexibility.

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The Company
HQ: Fort Worth, TX
2,777 Employees
Year Founded: 1992

What We Do

Since 1992, Omnicell (NASDAQ: OMCL) has been transforming the pharmacy care delivery model through the Autonomous Pharmacy, a combination of hardware, software, and services that enables providers to improve quality, reduce costs, and increase human efficiencies. Through Omnicell’s industry-leading medication management platform and portfolio of technology-enabled services, health systems and retail pharmacies are realizing how connected technology and intelligence can help solve for the most pressing challenges in medication management. Over 7,000 facilities worldwide use Omnicell automation and analytics solutions to help increase operational efficiency, reduce medication errors, deliver actionable intelligence, and improve patient safety. More than 50,000 institutional and retail pharmacies across North America and the United Kingdom leverage Omnicell's innovative medication adherence and population health solutions to improve patient engagement and adherence to prescriptions, helping to reduce costly hospital readmissions. To learn more, visit www.omnicell.com

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