Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionThe Assistant Experience team is building the AI-native interaction layer at Wise - the chat interface, component library, and conversational interaction patterns that every product team at Wise builds on. As a key design hire into this platform, you'll own the shared chat design system across Figma, web, iOS, and Android, and shape what the Wise Assistant looks and feels like for millions of customers across every surface it touches.
WHAT YOU'LL BE DOING
Owning the design and evolution of our shared chat design system - foundations, components, and composed patterns that span Figma, web, iOS, and Android, and that every Wise product team builds their assistant experiences on
Designing the AI assistant experience end-to-end: entry points, conversation patterns, streaming states, and the moments where the model makes use of structured UI to communicate - keeping it consistent as it scales across the product
Partnering closely with engineering and content design to define the contracts that govern what the assistant can say and how the design system renders it - this is design at the level of architecture, not just screen
Working directly with partner product teams as they integrate the assistant into their domains, reviewing their UI proposals and ensuring they compose from shared building blocks rather than silently forking the system
Prototyping in code to validate interaction patterns at the fidelity where AI-specific details - streaming, interruption, error recovery, latency states - actually become visible
Setting and upholding the craft bar: component states, accessibility, micro-interactions, and the kind of precision that's invisible when right and obvious when wrong
WHAT YOU'LL BRING
A portfolio that demonstrates both atomic precision (tokens, variants, states) and systems-level thinking - you've contributed to the architecture of a design system
Strong product design craft: you ship the states, the edge cases, and the accessibility - not just the happy path
Experience designing AI or conversational products - you understand the constraints of streaming, uncertainty, and structured outputs and use them to inform better UX, not fight against them
A track record of working closely with engineering, including defining component APIs and shipping things that are correct as well as beautiful
The range to work across multiple platforms (web, iOS, Android) from one coherent system without letting each one fragment into its own thing
Collaborate closely with designers across the organisation, understanding their needs and being flexible, while also being able to push back to create a unified experience
NICE TO HAVE BUT NOT ESSENTIAL
Experience prototyping in code - designers on this team often work directly in code, and the closer you are to it the faster you'll move
Familiarity with a horizontal platform team model, where your customers are other product designers and engineers, not just end-users directly
Experience designing within financial services or other regulated domains where compliance and security constraints shape what you can and can't put on screen
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- Portfolio showing atomic precision and systems-level design system contributions
- Strong product design craft including accessibility, edge cases, and micro-interactions
- Experience designing AI or conversational products (streaming, uncertainty, structured outputs)
- Track record working closely with engineering and defining component APIs
- Experience designing cross-platform systems that work across web, iOS, and Android
- Ability to collaborate with and influence designers and partner product teams
- Prototyping in code
- Familiarity with horizontal platform team models (serving other designers/engineers)
- Experience in financial services or regulated domains
Wise Compensation & Benefits Highlights
-
Equity Value & Accessibility — Equity is broadly accessible through RSUs granted to all employees in addition to salary, aligning rewards with company performance. This company‑wide ownership stance is consistently highlighted in the benefits descriptions.
-
Leave & Time Off Breadth — Paid time off is notably generous, with a global minimum of 33 days and 36 days listed for U.S. locations. After four years, a six‑week paid sabbatical plus a £1,000 stipend further strengthens time‑away benefits.
-
Wellbeing & Lifestyle Benefits — Lifestyle support includes work‑from‑anywhere for up to 90 days per year after six months, flexible working principles, and a 24/7 Employee Assistance Program. Extras like three annual “Me Days” and a professional‑development allowance add quality‑of‑life value.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
Gallery
Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
