Senior Product Designer, Invoicing

Posted 5 Days Ago
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Burnaby, BC
127K-171K Annually
Cloud • Legal Tech • Software
The Role
Clio is seeking a Staff Product Designer to join their Product Design team. The role involves collaborating with various teams to drive design strategy, own end-to-end user journeys, provide mentorship to other designers, and contribute to design team culture and initiatives.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a new Sr Product Designer, Invoicing to join our Invoicing team in the Financial Performance portfolio. This portfolio is focused on how our customers track their time and expenses, bill for their work, collect on invoices, reconcile their books, and report on their firm’s financial health. This role is available to candidates across Canada, excluding Quebec and can be performed from one of our Canadian offices, or remotely in Canada. Some exceptions may apply.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as champions of user experience as we work to transform the way legal professionals provide services to their clients. If you’re focused on shipping value to customers and are excited to revolutionize an industry, you’ve found your next team.

What you’ll work on:

As the Senior Product Designer, Invoicing at Clio, you’ll join a diversely skilled design team using modern design tools:

  • Partner with product management and engineering leads to define objectives and key results for your team. 

  • Be responsible for balancing speed, quality, and consistency of design.

  • Advocate for our customers by understanding their behaviours, needs, and root causes of their problems. 

  • Concept, prototype, design and present solutions that solve both business and user problems and deliver measurable outcomes. 

  • Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions. 

  • Coach and mentor fellow designers on a range of design practices.

  • Provide thoughtful feedback in team critiques.

  • Break down complex concepts into smaller, more manageable pieces.

  • Conduct user research interviews, usability testing, and analysis.

  • Leverage metrics to drive product design and measure product success.

  • Be able to adapt your process to the needs of the situation.

What you bring:

  • Experience scoping work to manageable milestones that balance short-term work with longer-term investments.

  • A positive attitude & strong communication skills.

  • A willingness to tackle complex problems.

  • Strong UI skills and a keen eye for detail. 

  • Strong cross-functional collaboration.

Bonus points if you have:

  • Experience working on FinTech products.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $126,700 to $149,000 to $171,300 CAD..

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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