The Role
The Staff Product Designer will lead and mentor design teams, ensuring high-quality AI-driven user experiences, while collaborating with product management and engineering.
Summary Generated by Built In
Articulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective.
We’re seeking a Staff Product Designer, AI to shape the future of AI-powered experiences across our platform. You’ll bring strong systems thinking, craft excellence, and human-centered product design to help teams translate technical capabilities into intuitive, trustworthy, and scalable user experiences.
As a Staff-level designer, you’ll drive high-impact initiatives, contribute to our AI-first design strategy, and raise the bar for usability and consistency. You’ll work as a strategic partner within your tripod, collaborating closely with Product and Engineering, while mentoring peers and ensuring that AI design practices are responsible, effective, and user-centered.
What You'll Do
- Overall Impact
- Partner with leadership and tripods to guide responsible AI integration across experiences.
- Lead design for complex product initiatives that require clarity in ambiguous spaces.
- Contribute to shared AI frameworks, patterns, and principles that improve usability and trust.
- Ensure quality and cohesion of AI-driven user experiences across product surfaces.
- Mentor peers by modeling systems thinking, craft quality, and effective product discovery.
- Help evolve design processes, tools, and team-wide practices for AI usability.
- AI Design Strategy & Execution
- Contribute to the evolution of Articulate’s AI-first design strategy.
- Translate AI capabilities into clear, repeatable patterns that improve usability and trust.
- Partner with Design Systems to extend components and patterns for AI-specific use cases.
- Elevate active AI projects by raising execution standards and ensuring long-term scalability.
- Design Craft & Delivery
- Deliver high-quality flows, prototypes, and interaction logic for AI-driven experiences.
- Set the bar for quality and consistency, ensuring design outcomes are trustworthy, intuitive, and durable.
- Anticipate edge cases and ensure designs balance innovation with clarity and safety.
- Use storytelling and research insights to influence product direction.
- Participate in critique, testing, and QA to uphold design quality.
- Lead discovery for large-scale, ambiguous initiatives; frame opportunities and assumptions at the org level.
- Balance innovation and practicality, aligning product direction with customer needs and business goals.
- Collaboration & Influence
- Serve as the design lead in your tripod, shaping scope and priorities with PM/Eng partners.
- Act as a coach to align other teams working on your product area (AI); modeling strong discovery and usability practices, surfacing risks early, and driving shared understanding across partners.
- Represent the customer voice in AI product decisions, grounding design in real needs.
- Mentorship & Multiplying Impact
- Provide feedback and mentorship to senior designers working on AI features.
- Shape the design org’s principles, rituals, and culture; lead initiatives that improve how we work.
- Share knowledge through documentation, critique, and team rituals.
- Help build AI design literacy across the org through collaboration and education.
- Represent Articulate in the broader design community, contributing thought leadership and amplifying our reputation for design excellence.
What You Should Have
- 10–12+ years of professional experience in product design, including end-to-end delivery in SaaS.
- Strong portfolio demonstrating expertise in UX, systems thinking, and AI-powered experiences (e.g., assistants, generative input, chat flows, intelligent automation).
- Proven experience contributing to cross-functional initiatives at scale.
- Deep knowledge of design systems, usability heuristics, and rapid prototyping methods.
- Excellent communication and storytelling skills; able to align partners and inspire peers.
- Collaborative, resilient, and outcome-oriented—comfortable navigating ambiguity.
- Passion for human-centered, responsible AI design.
- Strategic, pragmatic, and collaborative — able to operate with autonomy and impact in ambiguous, evolving contexts.
Nice To Haves
- Background in SaaS, e-learning, or productivity tools.
- Experience designing for AI transparency, accessibility, and trust.
- Contributions to frameworks, internal education, or design systems.
About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected].
(For information about Articulate's privacy practices, please view our Privacy Notice)
As an organization, we participate in E-Verify.
Top Skills
AI
SaaS
Ux
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Articulate develops e-learning software, content, and resources that change the way the world learns.
More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com.
With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.
With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love.
Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes.
As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.
We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.
