Staff Product Designer, AI Labs

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
174K-204K Annually
Senior level
Big Data • Food • Mobile • Payments
Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
Lead product design for Fetch's mobile and enterprise AI-powered experiences. Own feature development from discovery through launch, mentor designers, collaborate with product and engineering, drive design systems, and ship polished, production-ready mobile UI and animations that improve user engagement and business KPIs.
Summary Generated by Built In
What we’re building and why we’re building it. 

Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.

Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.

The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.

It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us.  Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
The Fetch Product Design team is responsible for the entirety of design within the Fetch app—from user experience design to creative direction and production. Our goal is to deliver a fun experience that our shoppers (and partners) love and can’t live without.

Fetch is looking for experienced Staff Product Designers to join our team. You will be working within a focused, balanced team; it is your responsibility to lead efforts which measurably improve people’s lives. You will guide our team’s culture through mentorship and thought leadership. You will help Fetch level-up by infusing user-centered practices across the organization.


Product designers at Fetch must be…
  • Risk-takers. You’ve got ample room to fail and no time to play it safe.
  • Endlessly curious. You never hesitate to ask “why” and tirelessly seek out innovative solutions.
  • Expert collaborators. You are equally comfortable working side-by-side with executive stakeholders, teammates, and non-technical colleagues as you are with your fellow designers.
  • UI craftspeople. A background in visual design is not required but a well-practiced eye for detail & aesthetics absolutely is. Your shipped mobile app work needs to knock our socks off.
  • Radically scrappy. You thrive in ambiguity and won’t hesitate to get exactly what you need to keep moving ahead. You can get stuff done!
  • Team-players. Our secret sauce is our team dynamic; we don’t have time for egos.

By month 3 you will be…
  • Intimately familiar with the Fetch app; using it in your daily life.
  • Integrated within your team
  • Understanding your team’s focus, goals, and KPIs
  • Developing strong working relationships within your teams (Product managers and Engineering leads) and outside of your team (key stakeholders and other cross-functional teams)
  • Leading design critiques of your work with cross-functional stakeholders and peers
  • Collaborating with other design leads on Design Ops initiatives

By month 6 you will be…
  • Influencing & making decisions within your team
  • Exploring the unknowns—what opportunities are untouched or undiscovered?
  • Well on your way to launching your first feature(s) into production
  • Mentoring your fellow team members

By year 1 you will be…
  • Influencing decisions outside of your team for the larger organization
  • Thriving in ambiguity within your team and the larger organization
  • Launching multiple features into production with iterations on the work in motion

We’re looking for people who have:
  • 8+ years of relevant experience, native mobile app and enterprise tooling design experience required
  • Experience building AI-powered products, both consumer and enterprise products
  • Experience with Figma, or other AI-powered design tools
  • Experience with animation (ideally Rive)
  • Nice to have: experience building enterprise tools in Slack
  • Technical acumen and experience designing for complex problems and tools
  • Ability to self-direct and lean on their own prioritization methods to get their work done in a fast-paced startup environment
  • Experience designing, building, maintaining and implementing design systems
  • Team and/or project management experience


Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $173,742 - $204,402. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:

  • Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. 
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
  • Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Skills Required

  • 8+ years of relevant experience with native mobile app and enterprise tooling design
  • Experience building AI-powered consumer and enterprise products
  • Experience with Figma or other AI-powered design tools
  • Experience with animation
  • Experience designing, building, maintaining, and implementing design systems
  • Technical acumen and experience designing for complex problems and tools
  • Ability to self-direct and prioritize work in a fast-paced startup environment
  • Team and/or project management experience
  • Experience with Rive (animation)
  • Experience building enterprise tools in Slack

Fetch Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.

  • Healthcare Strength Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
  • Leave & Time Off Breadth Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
  • Wellbeing & Lifestyle Benefits Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.

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The Company
HQ: Madison, WI
800 Employees
Year Founded: 2013

What We Do

Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.

Why Work With Us

We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!

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