Staff Product Designer - Agentic Experiences

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Music
The Role
Lead product design for Spotify’s conversational agent and AI-powered listening experiences. Define interaction strategies across chat, voice, text, mobile, and connected devices; create prototypes, reusable patterns, and design guidance; and partner with product, engineering, research, data science, and conversation design teams. The role also involves evaluating experiences through research and experimentation, shaping cross-team direction, mentoring designers, and balancing user needs, technical possibilities, and business goals.
Summary Generated by Built In

We design Spotify’s consumer experience end to end, moment to moment, across every screen, platform, and partner integration. Our mission is to make listening feel effortless, personal, and joyful for billions of users around the world. That means turning complexity into clarity across hundreds of touchpoints, from our mobile and desktop apps to the smart speakers, TVs, cars, and integrations where Spotify shows up every day. If it touches a consumer, we shape it. We bring deep insight into human behavior, design, and technology to craft experiences that feel intuitive, expressive, and unmistakably Spotify.

Spotify's Core Experience (CoreX) team is shaping how listeners interact with Spotify through conversation, voice, and AI-powered experiences. We're building new ways for Premium subscribers to discover content, create playlists, control playback, and explore what they're listening to, using natural language.

We're looking for a Staff Product Designer to help shape the future of these experiences. You'll lead the design direction for our conversational agent while staying close to the craft, designing and prototyping experiences that make AI feel useful, intuitive, and trustworthy. Working with product, engineering, machine learning, and design partners, you'll help create experiences that bring listeners closer to the audio and creators they love.

What You'll Do

  • Shape the experience strategy for Spotify's conversational agent, partnering with product, engineering, and data teams to create a shared design direction across multiple teams.
  • Lead end-to-end product design for the core chat experience, from early exploration and prototyping through testing, refinement, and delivery.
  • Define how conversational interactions work across Spotify, including when the agent responds, asks questions, offers choices, or helps listeners take action.
  • Explore how conversation fits alongside familiar browsing and playback experiences across Home, Now Playing, and other key Spotify surfaces.
  • Design intuitive voice and text interactions that support different listening contexts, including hands-free experiences, headphones, connected devices, and in-car listening.
  • Create reusable interaction patterns and design guidance that help other teams bring conversational and AI-powered capabilities into their products.
  • Partner with research, data science, and conversation design teams to evaluate experiences, understand listener behavior, and improve the product through evidence and experimentation.
  • Build interactive prototypes to explore ideas, test assumptions, and make complex AI behaviors easier to understand and evaluate.
  • Support and mentor designers across the program, share knowledge, and help teams make thoughtful design decisions that balance user needs, technical possibilities, and business goals.

Who You Are

  • You have experience leading product design for complex digital products, shaping design strategy, and bringing multiple teams together around a shared direction.
  • You have worked on conversational, voice, or AI-powered experiences and understand how to design interactions that help people feel informed, confident, and in control.
  • You bring strong interaction and visual design skills, with the ability to create consistent experiences across mobile, voice, and connected devices.
  • You enjoy hands-on design and prototyping, using AI-enabled tools and emerging technologies to explore ideas, learn quickly, and communicate how an experience should work.
  • You can turn complex or ambiguous challenges into clear design opportunities, using research, experimentation, and thoughtful judgment to guide decisions.
  • You communicate ideas clearly, welcome different perspectives, and build collaborative relationships with designers, engineers, product partners, and senior stakeholders.
  • You enjoy supporting other designers, sharing what you learn, and contributing to a team culture built on curiosity, creativity, and inclusion.

Where You'll Be

  • We offer you the flexibility to work where you work best! For this role, you can be within the Europe region as long as we have a work location.
  •  This team operates within the BST and CET time zone for collaboration.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
 
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
 

Skills Required

  • Experience leading product design for complex digital products
  • Experience shaping design strategy and aligning multiple teams around a shared direction
  • Experience designing conversational, voice, or AI-powered experiences
  • Strong interaction and visual design skills across mobile, voice, and connected devices
  • Experience with hands-on design and prototyping
  • Ability to use research, experimentation, and judgment to guide design decisions
  • Clear communication and collaborative relationship-building skills
  • Experience supporting or mentoring other designers

Spotify Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spotify and has not been reviewed or approved by Spotify.

  • Flexible Benefits — Employees consistently praise the total compensation package beyond base salary, highlighting a mix of RSUs, cash incentives, and stipends alongside core pay. The package is described as flexible and customizable through equity choices (e.g., RSUs, options, cash) that can be tailored for long-term wealth building.
  • Leave & Time Off Breadth — Time-off offerings are repeatedly highlighted as substantial, including generous vacation, paid sick days, volunteer time, and flexible holidays. These policies are framed as a meaningful part of the overall rewards experience beyond salary.
  • Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life insurance, disability coverage, and mental health support. Additional employer contributions to HSAs are cited as strengthening the overall health and wellness value proposition.

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The Company
HQ: Stockholm
9,574 Employees
Year Founded: 2006

What We Do

Spotify transformed music listening forever when it launched in Sweden in 2008. Discover, manage and share over 50m tracks for free, or upgrade to Spotify Premium to access exclusive features including offline mode, improved sound quality, and an ad-free music listening experience.

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