About Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company focused on protecting service members and civilians with intelligent systems. Its flagship autonomy software, Hivemind, powers aircraft, drones, and other platforms, enabling complex missions with high reliability in contested environments. With offices in San Diego, Dallas, Washington, D.C., and internationally, Shield AI’s products actively support U.S. and allied operations worldwide.
For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,Twitter, and Instagram.
The Presales Solutions Engineer will provide technical expertise and support to customers prior to the sale and during the use of Shield AI enterprise software products. This role involves collaborating closely with customers to understand their requirements and demonstrating how our solutions can meet their needs. You will play a key role in ensuring successful product integration for AI and Autonomy development throughout the presales process.
What you'll do:
- Become an expert user of the Hivemind enterprise software stack.
- Provide technical support and training to customers.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
- Support the development and execution of demos.
- Develop and maintain technical documentation and training materials.
- Troubleshoot and resolve technical issues.
- Help customers debug software/API integration issues.
- Collaborate with the engineering team to address customer feedback and improve products.
- Visit customers on site globally to support software integration and development activities.
Required qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 7+ years of experience of industry experience
- 3+ years of experience in an presales/solutions engineering role
- 3+ years of experience working in a startup environment.
- Strong technical background in software engineering.
- Intermediate proficiency in writing modern C++ code.
- Intermediate proficiency in writing Python code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications:
- Experience in the defense aviation or robotics industry.
- Experience building and running a small enterprise software applications/solutions engineering team.
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Shield AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shield AI and has not been reviewed or approved by Shield AI.
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Healthcare Strength — Healthcare coverage is described as excellent, spanning medical, dental, vision, mental‑health EAP, and optional pet insurance. Location‑based wellness perks such as onsite or discounted gym access reinforce the health offering.
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Equity Value & Accessibility — Equity is positioned as a standard component of total rewards for full‑time employees, with stock/RSUs noted across roles. Access appears broad‑based rather than limited to select cohorts.
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Leave & Time Off Breadth — Time‑off programs highlight paid parental leave alongside an accrual‑based PTO structure with a high carryover cap. Flexibility elements such as flexible hours complement the core leave offering.
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What We Do
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
Why Work With Us
What makes Shield AI special is our people. We unlock the power of autonomy, and in the face of overwhelming odds and challenges, we find ways to win and make a difference for our customers. We bring together software, AI, and aerospace engineering disciplines to deploy the most intelligent aviation capabilities in the world.
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