Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Defense Platform team builds and maintains foundational capabilities for proactive and reactive detection and mitigation. Our capabilities span Risk Management, Continuous and Holistic Risk Evaluation, and User Authenticity. These capabilities are used by various teams all across Airbnb.
The Difference You Will Make:
At Airbnb, our top priority is to create a safe and trusted community for our Hosts and guests. As a Platform Product Manager on the AI/ML Defense Platform team, you will conceptualize, build and evangelize foundational ML models and signals that can enable teams in various domains such as Identity, Safety, Abuse and Fraud. This role will require you to identify and and solve Trust and safety issues across different products, teams, and operational processes.
A Typical Day:
- Establish the vision for a suite of AI/ML products based on the value we can provide
- Develop the product roadmap and build consensus on prioritization which drives product execution
- Challenge the status quo and inspire people toward a unified outcome
- Define goals and success with clearly measurable objectives and key results
- Efficiently execute to ship products and deliver impact for our business and users
- Communicate concisely and influence outcomes
- Build alignment across product teams, cross-functional partners (FP&A, Marketing, Operations, Customer Experience, Trust, etc.) and Leadership/Executive team
- Drive product development with a world-class team of Engineers, Data Scientists and Operations Leads and Policy Experts
- Prioritize work based on inputs from many stakeholders, while being flexible to iterate/change
- Evaluate new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
Your Expertise:
- 8+ years of product management experience
- 2+ years of building AI/ML products or technical product management
- Prior product, operation, or engineering experience working in Security, Trust, Safety, or Fraud
- Ability to carefully trade-off fraud prevention and impact to good users
- Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there
- Strong cross-customer collaboration: harmonizes strategies and needs of multiple customers; influences customer strategy and plans
- Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
- Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
- Innate capability to, directly and indirectly, lead teams through success
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Top Skills
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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