What You'll Do
Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP and Kubernetes
Design and evolve our observability stack — metrics, logs, traces, alerting, SLIs/SLOs, and error budgets
Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR
Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design
Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads
Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking)
Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle
Mentor and uplevel other platform engineers; set technical direction and engineering best practices
Own capacity planning and cost optimization for cloud infrastructure
What We're Looking For — Must-Haves
8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level
Deep, hands-on expertise running production Kubernetes at scale
Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups)
Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar)
Strong scripting/automation skills (Python, Go, or Bash)
Infrastructure-as-code experience (Terraform, Ansible)
CI/CD pipeline design and ownership (Jenkins or similar)
Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh
Experience owning on-call/incident management and driving a strong postmortem culture
Excellent communication skills — able to influence engineering decisions across teams without direct authority
Nice to Have
Experience with multi-region or multi-cloud architectures
Familiarity with cost optimization / FinOps practices
Exposure to compliance-driven environments (SOC 2, GDPR)
Prior experience at a SaaS or data infrastructure company
About Hevo
Skills Required
- 8+ years of experience in DevOps, SRE, or Platform Engineering roles
- Meaningful experience operating at Staff or Lead level
- Deep hands-on expertise running production Kubernetes at scale
- Strong AWS expertise, including EC2, VPC, EKS, RDS, IAM, networking, and security groups
- Experience building observability stacks using OTel, Grafana, Telegraf, Influx, or similar tools
- Strong scripting and automation skills in Python, Go, or Bash
- Infrastructure-as-code experience with Terraform and Ansible
- CI/CD pipeline design and ownership using Jenkins or similar tools
- Solid networking fundamentals, including TCP/IP, DNS, load balancing, VPNs, and service mesh
- Experience owning on-call and incident management and driving postmortem practices
- Excellent communication skills and ability to influence engineering decisions across teams
- Experience with multi-region or multi-cloud architectures
- Familiarity with cloud cost optimization and FinOps practices
- Exposure to SOC 2 or GDPR compliance-driven environments
- Experience at a SaaS or data infrastructure company
What We Do
Hevo is an Automated Unified Data Platform that helps companies understand their users and customers better. Using Hevo, companies can build a 360-degree view of their customers by combining data from multiple disparate data sources and applications including sales CRM, advertising channels, marketing tech, financial system software, and customer support products. Data and information stored in these applications are often siloed, and it's difficult for companies to get a complete view of their customers and business metrics. Hevo solves this problem for its customers.
