Organization:
At CommBank, we're building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are waiting to be invented and reimagining products that support our customers and help build Australia’s future economy.
Job Title: Staff Platform Engineer
Location: Bangalore
Business & Team: Retail Technology
Impact & Contribution:
We are seeking a highly skilled and experienced Full Cycle Engineer to join our dynamic team. The ideal candidate will have a strong background in software development, testing, and automation, with a passion for DevOps and a systematic approach to solving complex problems. This role requires excellent debugging and troubleshooting skills, experience in leading teams, and a deep understanding of the infrastructure that runs .NET applications
Roles & Responsibilities:
- Lead complex incident, and major incident management activities for services affected by SAP.
- Champion operational excellence through automation, standardisation, and simplification of support processes.
- Communicate complex technical and functional issues and challenges, while managing risk during complex service restoration. Communicating the right level of risk/benefit/payoff will be vital in this role.
- Drive and deliver continuous improvement initiatives that increase functional observability and SRE principles such as automating reliability and alerting, rapid recovery, engineer permanent, automated preventative solutions and improved service reliability measured through SLA, SLO and MTTR.
- Increase and advocate DevSecOps principles by providing mechanisms that decouple application and platform artefacts for better self-service.
- Reduce manual touch points and repeated activities by designing tools and processes that either eliminate or reduce steps required by stakeholders.
- Builds high-performing operational practices and technical capability through maintenance of runbooks, business continuity and recovery plans.
- Maximise AI capabilities that augment supplementing of incident analysis and automated resolutions.
Essential Skills:
- 12+ years of experience working with SAP Banking Services or TRBK with broad expertise in at least three modules between Payments, Deposits, Business Partner, Loans, Master Contract Management including knowledge of batch jobs and process dependencies.
- Proven track record of delivering complex solutions or handling major incidents in large organisations.
- Solid understanding of incident and change management process in a large organisation or highly regulated industries such as banking, financial services, insurance or government.
- Knowledge of ITIL Service Management processes.
- Excellent stakeholder management, communication and documentation skills.
- Some ability to navigate ABAP and debug programs will be seen as highly desirable.
- Demonstrated application of AI tools to automate or reduce manual touch points will be seen as highly desirable.
Education Qualification:
- Bachelor’s degree in engineering in Computer Science/Information Technology.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Skills Required
- 12+ years experience with SAP Banking Services or TRBK and expertise in at least three modules (Payments, Deposits, Business Partner, Loans, Master Contract Management), including batch jobs and process dependencies.
- Proven track record delivering complex solutions or handling major incidents in large organisations.
- Solid understanding of incident and change management processes in large organisations or regulated industries (banking, financial services, insurance, government).
- Knowledge of ITIL Service Management processes.
- Deep understanding of infrastructure that runs .NET applications.
- Experience in software development, testing, automation, and DevOps with strong debugging and troubleshooting skills.
- Experience leading teams and excellent stakeholder management, communication, and documentation skills.
- Some ability to navigate ABAP and debug programs.
- Demonstrated application of AI tools to automate or reduce manual touch points.
- Bachelor's degree in Engineering in Computer Science or Information Technology.
Commonwealth Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commonwealth Bank and has not been reviewed or approved by Commonwealth Bank.
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Leave & Time Off Breadth — The bank offers additional Life Leave, the option to purchase up to four extra weeks, pet leave, and paid volunteering leave alongside flexible-working options. Public materials indicate these leave features compare well within Australian banking.
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Parental & Family Support — Permanent employees can access up to 18 weeks of paid parental leave, and superannuation is paid for up to 34 weeks of unpaid parental leave. These provisions extend support for new parents beyond standard settings.
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Wellbeing & Lifestyle Benefits — Access includes CBHS Health Fund, Fitness Passport, a 24/7 wellbeing platform with telehealth, an Employee Assistance Program, and employer‑paid income protection for up to two years, alongside staff banking perks and share plans. This combination provides day‑to‑day value across health, protection, and financial perks.
Commonwealth Bank Insights
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
