Staff Performance Data Analyst

At the end of this journey, you'll become a proud member of Hack The Box, with the ultimate mission to raise cyber resilience, so that every organization can stay ahead of tomorrow’s threats.🚀🔒💻 

As a Staff Performance Data Analyst, you will be the analytical engine behind our most important client relationships. Your mission is to use data to prove the ROI of our cybersecurity training platform. You will navigate complex datasets using SQL and Python to uncover how our training impacts human risk, then use your storytelling expertise to present these insights to executive-level stakeholders. 

• US (East Coast preferred)
• Fully Remote 

This role sits on our Federal Sales team, reporting to our SVP of Global Federal & SLED. The team consists of account executives and collaborates closely with BDRs, Solutions Engineers, and Customer Success. The role works closely with the Data Engineering team. 

• Looker, Excel, Python, SQL, Snowflake

1. Strategic Client Consultation

• Partner with stakeholders in Federal agencies to translate their specific security compliance needs into data-driven success plans.
• Translate business requirements from senior leadership stakeholders in the USG into technical data solutions.

2. ROI Modeling & Data Storytelling

• Use Python and SQL to extract and manipulate large datasets, identifying correlations between training engagement and a reduction in security incidents.
• Creating interactive dashboards and presentations (e.g., Tableau, Power BI, Looker) to showcase ROI and performance metrics.
• Ability to create data visualizations for a variety of levels in the USG

3. Actionable Behavioral Insights

• Perform deep-dive analysis on user behavior and simulation logs to identify "high-risk" cohorts.
• Provide tailored recommendations to clients on how to optimize their training curriculum based on marketing-style engagement metrics (open rates, click-through rates, and completion velocity).

4. Technical Data Integrityelite

• Maintain a high standard of data hygiene by auditing the flow of training logs from the platform to the reporting layer.
• Utilize Excel for rapid prototyping of financial models and ad-hoc "what-if" risk analysis for client presentations.

5. Stakeholder & Relationship Management

• Lead "Executive Business Reviews" (EBRs) where you present the narrative of the client’s security evolution.
• Collaborate with internal Product and Data Engineering teams to ensure our platform’s telemetry meets the evolving reporting needs of the market.

Technical Mastery

• Data Manipulation: Can translate raw data into useful insights for executives; Expert-level SQL or Snowflake for querying complex relational databases; Experience with Python for data cleaning, automation, and statistical analysis. 
• Visualization: Mastery of Looker, or other visualization tools, to create "at-a-glance" executive views and deep-dive operational reports.
• Tools: High proficiency in Excel (Pivot Tables, VLOOKUPs, modeling).

Soft Skills & Storytelling

• Communication: Ability to command a room of Senior Leaders and explain technical data in a clear, persuasive manner.
• Presentation: Expert at building slide decks that tell a cohesive story—not just showing charts, but explaining what they mean for the mission and risk.
• Stakeholder Management: Experience managing expectations and navigating the diverse needs of different departments.

Domain Expertise 

• Client Success & Marketing: Understanding of churn metrics, adoption rates, engagement funnels, and learning metrics. 
• Industry Context: Familiarity with client success metrics. Familiarity with the ed tech industry is a plus. 

• 🎯You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
• 🎯 You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
• 🎯 You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
• 🎯 Most importantly, you'll have a blast at HTB 🥳 because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!

• Base Salary: USD 150,000 - 180,000
• Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box)
• 401K w/ employer match
• Employer-paid Life and AD&D Insurance
• Supplemental Life Insurance
• Short-term and Long-term Disability
• Healthcare and Dependent Care FSA
• Paid paternity & maternity leave
• 25 annual leave days
• Home Office Allowance
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings; so you can learn how to hack 😉

• Level 1: To complete level one’s objective, submit your application. 
• Level 2: Chat with Talent Acquisition to share your achievements and professional story
• Level 3: Meet the hiring team. Level’s objective: connect with the hiring team and share with them your achievements. 
• Level 4: Complete an assignment - the perfect way to showcase your skills.
• Level 5: Connect with a senior leader
• Level 6: You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer. 
• Quest complete. Congratulations, you’re officially one of us 🥳🎉🎇Your next quest: complete the onboarding.
  

Hack The Box (HTB) is the cybersecurity upskilling and talent development platform trusted by individuals, enterprises, and government agencies to sharpen offensive and defensive capabilities. Powered by a vibrant global community and hands‑on, real‑world training, HTB helps security teams practice like attackers, validate skills continuously, and move faster against emerging threats. We’re scaling rapidly across the enterprise market—especially in Financial Services, MSSPs, and Technology—and we’re just getting started.

If you’re excited to turn technical depth into crisp stories, to shape a category, and to fuel measurable growth in a fast, collaborative environment—come build with us.

🚨 Exciting News:

• We are super proud to share that Hack The Box’s entities in the US, the UK & Greece have been certified as a Great Place to Work (2024-2026). 
• Furthermore, Hack The Box’s Greek entity has been listed by the Great Place to Work Institute in the Top 5 of Best Workplaces for three consecutive years (4th, 2nd, 3rd) 
• On the European level, the Greek entity has been listed as Best Workplace in Europe for three consecutive years
• Take a sneak peek at how it is to be part of HTB and our 2023 Global Retreat. Get more insights about our HTB culture and employee experience by visiting the “about us” section of our site, our career site, and Glassdoor.

At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.

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