Staff IT Analyst III - GRC

Posted Yesterday
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Phoenix, AZ, USA
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Lead analysis and QA of end-to-end GRC processes and metrics, document current/future-state workflows, design test cases and acceptance criteria, partner with Risk/Compliance/IT stakeholders to improve controls, reporting, and operational metrics, and drive continuous process and platform improvements.
Summary Generated by Built In

Job Title:

Staff IT Analyst III - GRC

Location:

Block 23

What you'll do:

As a Staff IT Analyst III, you'll lead the review of current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit, or can accelerate, the business and technology strategy, and develop options or approaches to improve business outcomes. You'll lead work to develop and review artifacts that accurately describe current state processes, practices, and/or metrics the determine root causes for constraints in the process. You'll also actively identify alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics. As the Staff IT Analyst III, you'll identify and facilitate discussions with IT, Product, and Business subject matter experts to better understand the problem statement and/or opportunity, capture relevant insights. You'll also review any findings or artifacts produced to validate the right problem or opportunity is being assessed. Additionally, you’ll identify, socialize, and obtain approval for, as well as the upkeep of, KRIs, KPIs, and Operational Metrics.
In this role, you will serve as a QA analyst supporting and optimizing end-to-end Governance, Risk, and Compliance (GRC) processes, partnering closely with Business Stakeholders and Technology teams to drive operational efficiency, strengthen controls, enhance reporting, and enable continuous compliance and process improvement across key GRC solutions.
  • Lead large complex projects with the expectation of ensuring the business outcomes are achieved. Work to gain a full understanding of how your work connects to the defined project objectives in addition to helping define the work breakdown structure for any activities. Set & meet deadlines for that work, lead discussions with stakeholders and the subject matter experts to gather requirements and review artifacts while working to resolve any issues that impede progress.
  • Develop list of critical documentation and artifacts to meet project objectives while also completing the development of high-quality deliverables through effectively communicating learnings, findings, impacts, and next steps with subject matter experts.
  • Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools within a specific domain or functional area on the processes, data analysis, and IT governance.
  • Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.
  • Partner with Risk, Compliance, Audit, and business stakeholders to gather, analyze, and document requirements for key GRC solutions, while ensuring comprehensive QA coverage and validation of business scenarios.
  • Analyze and support end-to-end GRC processes (including Control Testing, RCI, EXAM, RCSA, and foundational elements), with a strong focus on quality assurance, test case design, regression validation, and continuous improvement of testing frameworks to ensure compliance and platform stability.
  • Document current-state and future-state workflows, process maps, and business requirements while identifying inefficiencies, control gaps, and automation opportunities.
  • Develop business requirements documents, functional specifications, user stories, and acceptance criteria to support system and process enhancements.

What you'll need:

  • 7+ years of related experience.
  • Bachelor's degree in related field required.
  • Intermediate knowledge of general Financial Services or Banking is preferred.
  • Strong knowledge of GRC processes with a focus on quality assurance, validation, and compliance-driven workflows.
  • Experience in business analysis and requirements gathering, coupled with expertise in test scenario design, QA validation, regression testing, and documenting functional requirements, user stories, and test cases to ensure end-to-end solution quality in GRC platforms.
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
  • Advanced in process and data analysis within a specific domain or functional area utilizing demonstrated critical thinking skills.
  • Advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain.
  • Advanced speaking and writing communication skills.
  • Occasional travel required.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

Skills Required

  • 7+ years of related experience
  • Bachelor's degree in related field
  • Strong knowledge of GRC processes with QA, validation, and compliance-driven workflows
  • Experience in business analysis, requirements gathering, test scenario design, QA validation, regression testing, and documenting functional requirements, user stories, and test cases
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules, and industry standards
  • Risk management experience within a large financial institution or heightened standards environment
  • Advanced process and data analysis skills with demonstrated critical thinking
  • Advanced proficiency with Microsoft Office and diagramming tools (Lucid, Visio)
  • Advanced verbal and written communication skills
  • Intermediate knowledge of general Financial Services or Banking
  • Occasional travel

Western Alliance Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Alliance Bank and has not been reviewed or approved by Western Alliance Bank.

  • Strong & Reliable Incentives Feedback suggests annual bonuses are broadly available and can materially lift total compensation when business conditions are favorable. Participation spans many roles beyond executives.
  • Equity Value & Accessibility Equity grants are described as widely accessible to employees at multiple levels, adding long‑term value to the package. This breadth helps align employees with company performance.
  • Retirement Support The 401(k) program is positioned as a standout with an employer match structure viewed as stronger than common offerings. Automatic enrollment reinforces accessibility and participation.

Western Alliance Bank Insights

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The Company
HQ: Phoenix, Arizona
4,045 Employees

What We Do

Western Alliance Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.

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