The main tasks and responsibilities for a CME Group Staff Infrastructure Engineer are to ensure that the data center is fully operational from a hardware and software standpoint. This includes planning layouts for new builds, running cables, racking equipment, installing/decommissioning cross connections, incident response and day-to-day maintenance and troubleshooting (Work Orders/CRQs/Tasks). On top of the Data Center responsibilities, the DCE engineers also need to ensure the customer CDN network is maintained/serviced in a timely manner.
Specific Responsibilities:
Access Management: Ensure the physical access is managed, granted and approved for all site visits.
Facility Infrastructure Maintenance: Ensure the seamless operation of our facility infrastructure through diligent maintenance practices.
Site Inspections & Monitoring: Conduct regular site inspections and monitor building and data centre alarms to ensure optimal performance.
Preventative Maintenance: Oversee and execute hands on preventative maintenance on site infrastructure, either directly or through vendor management, including managing the permit to work system.
Repairs & Corrective Maintenance: Perform and manage repairs and corrective maintenance on critical equipment to maintain uninterrupted service.
Planned Maintenance: Prepare and execute planned maintenance activities to ensure the reliability of our infrastructure.
Documentation: Ensure Sunbird is up to date to provide a single source of truth of facility/equipment. Ensure CRQ/Incidents/WOs/Tasks/DRM are created/updated/maintained in a timely fashion.
Incident Response: Assist in responding to on-site incidents and take initiative in handling incidents.
Change requests/Work Orders/Tasks & Installations: Complete work requests and circuit installations efficiently
Infrastructure Projects: Participate actively in ongoing infrastructure projects to enhance our facilities, this includes attending project meetings/drawing designs and BOM estimates.
Hardware Inventory management: Tracking, managing, and optimizing physical IT assets. It involves documenting, monitoring, and maintaining a detailed record of these assets throughout their lifecycle, from procurement to disposal.
Asset delivery management: Making sure inbound/outbound delivery is processed/managed/recorded in a timely fashion.
CDN network support: Setting up new equipment, systems or software at customer sites and ensuring proper functionality. Servicing IMACD/Documentation.
Maintain shift handover report: Ensuring information/responsibilities are transferred from the outgoing shift to the incoming shift.
Skills & Software Requirements:
AutoCAD, MS Office Suite, Intelligent Infrastructure (iPatch), Inventory Control Software (RedBeam), IT Asset Management Software (RF C0de), Environmental Monitoring Software (RF C0de), Security Surveillance Software (Genetec), Cisco OS
Note - This is a Tuesday -Saturday 11am - 7pm shift
CME Group: Where Futures are Made
CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Top Skills
What We Do
As the world's leading derivatives marketplace, CME Group (www.cmegroup.com) is where the world comes to manage risk. CME Group exchanges offer the widest range of global benchmark products across all major asset classes, including futures and options based on interest rates, equity indexes, foreign exchange, energy, agricultural commodities, metals, weather and real estate. CME Group brings buyers and sellers together through its CME Globex® electronic trading platform and its trading facilities in New York and Chicago. CME Group also operates CME Clearing, one of the world’s leading central counterparty clearing provider in the world, which offers clearing and settlement services for exchange-traded contracts, as well as for over-the-counter derivatives transactions through CME ClearPort®. These products and services ensure that businesses everywhere can substantially mitigate counterparty credit risk in both listed and over-the-counter derivatives markets.
